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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,470

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend
headshot image of George Eastergard

Senior Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

As a first time home buyer I was unfamiliar with what to expect throughout the process. This team communicated well with me as to what to expect, what they needed, and what I could do to help the process along. I am grateful for their assistance and their expertise. They were very quick to answer any questions I had and were understanding when I didn't know something. They made the home buying experience as easy as it could have possibly been.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

This was by far the best team I’ve ever worked with on a real estate transaction. They were always very helpful, professional, and capable. The level of care, though, leads me to think of Zach, in particular, more as a friend than a professional acquaintance.

headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend
headshot image of Josh Matz

Loan Officer: Josh Matz

NMLS# 2389906

4 out of 5 Stars
Would Recommend
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

4.5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Lol, I'm not commercial material. I think you guys are "simply the best better than all the rest" Rip TT.

headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend
headshot image of Scott Devoto

Loan Officer: Scott Devoto

NMLS# 2015422

5 out of 5 Stars
Would Recommend
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend

Veterans united is an amazing company and have amazing staff that really make the difference, all my questions and concerns about the process was answered quickly, I have nothing but utmost respect for all of them that helped me through the process. I would highly recommend them to all of my veteran brothers and sisters.

headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

5 out of 5 Stars
Would Recommend
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

As a Disabled US Navy Veteran. The thought of owning a home was unseen for me, until Veteran United guided and put me in the house I purchase and truly in love with. Thank you Tony and Rachel for all your support. Amazing service. All US Veteran should chose Veteran United as their lender!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

An outstanding group of people. They made sure that i was always taken care of. It took me close to a year to finally do it due to being fearful at housing market and the condition of the market today. I was lucky to be a part of such amazing and talented people that gave me confidence and finally close the deal. I am grateful to where i am now today and i could not have done it without them. Rob and Susan/Stuart are your go to if you ever are looking for a home in Oak Harbor.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

I really appreciate the communication from all involved throughout this process.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Could say enough amazing things about Rich and his team! Thank you so much and excited to work with you again.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend

Thank you for all your diligence every step if the way. We recieved clarity on all our questions and appreciate our Veterans United Team for helping us into our first home.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

3.5 out of 5 Stars

Both the loan officer and the loan coordinator provided information via email. The representatives returned calls in a timely manner. Improvement is needed in the area of communication, clarity, and the actions and timeline of actions following refinancing. Improvement is also needed in the area of customer relations to increase customer understanding of the refinance process and what and when changes can occur for debt payoffs. At this time, I believe that everything has worked out. I will know for sure in a week, or so. In the meantime, I contact the title company when I have questions they can answer. I would recommend the company to those who conduct thorough re-financing research to ensure they ask United Veterans the essential questions in the beginning to reach their goals.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

3.5 out of 5 Stars
Would Recommend

My lawyer stated that Veterans United cost me about $1800 plus a cut of every payment I make for the house. Based on that it was kind of expensive, the APR that was given was cheaper elsewhere. But they kept me on track and I am in my new house 30 days later....thank you for all your hard work.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend

Working with Veterans United was a blessing for us. We had been searching for our forever home for the past 3 years. Cal Thompson, along with his team were very helpful, patient and were available for us to answer any questions we had. Getting the appraisals and inspections for the homes we were looking at was also extremely easy and they were very thorough. I would absolutely recommend them to anyone who has the option for working with them, as well as us working with them again if we decide to sell/buy another house in the future.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4 out of 5 Stars
Would Recommend

There were a few hiccups but overall all went well and relatively easy

headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

5 out of 5 Stars
Would Recommend

Buying real estate is a very humbling experience. ALL of your dirty laundry is out there for discussion and then the underwriter wants details. Details that you try hard to forget because they were painful. This process sucks but unfortunately it cannot be avoided when financing a home, the lender needs to be sure you are a trustworthy candidate for them to loan you hundreds of thousands of dollars. It is what it is but Veteran's United made it easier

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

More Reviews

See all 413,470 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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