Great
VU ,lies and scams from start to finish.in cahoots with all involved in purshasing home. Make quick record oďf all documents, they will disappear. Get you own inspector and apraiser . I was made to pay for repair on the home i evn red the closer document. There no such thing as little to no closing cost. It drwill cost you thousand. Its a scam and fraud and they will lie cheat and give you a run around list.
Response from Veterans United
Hi Leonard,
I’m sorry to hear you walked away from your homebuying experience feeling this way. Buying a home is a major financial decision, and I understand how upsetting it can be when you have concerns about costs, repairs, documents, or the information you received along the way.
I also want to clarify that a VA appraisal is intended to assess the property’s value and certain minimum property requirements based on what is observable. It isn’t a substitute for a comprehensive home inspection, which is why an independent home inspection is recommended.
I take your concerns seriously and would appreciate the opportunity to better understand what happened with your loan. Please contact the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. The team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
Absolutely everyone was amazing from start to finish! We had a great experience and highly recommend Veterans United to everyone.
I am very pleased with the service I received from Veterans United. The process was very easy and my team was awesome and very helpful. Thanks, team for the easy process.
Christian , Drew and Kole were Always available, supportive, followed up & thru‼️
Phenomenal Experience ‼️
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Excellent experience working with Reed and team from start to finish—they were knowledgeable, responsive, and consistently available to answer our questions, explain each step, and keep everything on track. Their guidance made the refinancing process smooth, straightforward, and stress-free.
I was referred by a friend and the praise lived up to the hype. Great experience
Thank you Veterans United. The team I had are the best in the business. Tim our financial advisor thank you for helping us get our finances together., Matt for being such a positive figure helping us get closing on track, Misty, for all the help with connecting us with the best agent and for all the restaurant tips.
We love the Italian place Misty recommended,
and finally Jeff the best fit for us and the greatest agent. Veterans United thank you.
Very pleasant to work with.
Brittney, Ashley, Amy and the whole Veterans United team were spectacular. They made this process manageable, simple, and quite frankly enjoyable. They worked hard for us and went to bat for us. Every question was answered and they truly understood what our needs were. Some of the best customer service I've ever experienced in my life. And our son (as were we) was so thrilled to receive the gift package that was sent to us. Thank you so much for finding our forever home!
Very great to work with
Easy loan process. Smoothest loan i have ever had.
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Experience first-hand why 382,382 homeowners give us a perfect score!
Great team. Very helpful and continued to follow up with me during my home buying process. Thank you!
We had a great experience with everyone at Veterans United
We've used Veterans United twice now and both times were treated exceptionally well. Everything went smoothly and quickly!
Great service and exceptional customer service! Aaron Brooks was an amazing loan officer! His expertise and professionalism were top notch. Many thanks to Veterans United for hiring such a wonderful team with excellent customer service. He made this process easy!
Had an excellent experience with Veterans United. Our loan officer was Colin Park and we were so lucky to have him. He did an excellent job, went above and beyond, always called back right away and throughly explained any questions we had. I highly recommend Veterans United and especially Colin. Thank you for a quick and easy, stress-free process!
Veterans United sets a gold standard with respect to negotiating for a house. The online To Do lists alerts everyone as the information needed and the steps to be taken. That concept should be a no-brainer with respect to the industry.I was also in contact with different people covering all aspects required when moving 2,000 miles to a new location.Steve
