I had a great experience. I wanted a more face to face experience for my 1st time purchasing a home. I can speak for Michelle’s team and would highly recommend. You’re not only aging a home but a teacher, a counselor, and a welcome that makes you feel as if you knew not only Mrs Westbrook, but her whole team as a whole. The process was more ups than downs for me and at a time an emotional experience. I thank Veterans United and the Killeen office for this lovely experience. As stated above I would highly recommend.
Tay Carson made the entire process smooth and fairly effortless. Answered all the questions my wife and I had also he and his team sent us surprise gifts along the way that were greatly appreciated. Overall great experience, have nothing to complain about. Would recommend and will use again in the future.
Outstanding team from the initial contact to the specific representative you need. My personal team Shawn and Caitlin were exceptional, professional, caring, competent, responsive, and addressed all of my concerns and needs. I have been with Veterans United for the past 7+ years. I always highly recommend them. They also provide informative videos to increase your knowledge and understanding of your mortgage needs.
Just refinanced with VU - the experience was outstanding! Absolutely, no complaints! VU handled my original mortgage. When I saw an opportunity to refi, I shopped around but could not find a company that was better than VU. Others "fast talked" and promised great rates, but there was always something hidden in the numbers. They were not up front, detailed, and honest like VU. VU even went the extra mile to assist with retitling my home in my family trust. These folks are the "real deal"! They understand that they get more business by being honest, professional, and fair to Vets.
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I got such an awesome team that really put in the workforce, answered all my questions, and helped me secure my first home. Feeling truly blessed to have Veterans United.
Everybody who helped me were awesome. Every question I had or help that I needed, they were there to help the process go as smooth as possible
Haley and Mirza were absolutely amazing. Stayed in touch throughout the process and made it so seamless. I was able to do the entire process on my phone, it was that simple
Veterans United put me in my first home, They really work to put you in a home that you deserve, And they work to get you in position to purchase that home. Thank you Veterans United. My loan officers Allen Johnning and Brittany Christian really made this process run smooth by staying in constant communication with myself and my wife, they answered questions that we had and were attentive to our concerns, Thank you Veterans United.
I had a friend whom I was stationed with recommended to use Veterans United to purchase a home. Right away I started using this application, easily able to upload documents and be able to review all tasks needed in order to not only see my approval rate. Also be able to access my documents to read and download.
I thought the team did extremely well. They were in contact and always followed up on outstanding request. They also kept me informed and on top of responsibilities. They made sure everything was done correctly. I am thankful for that.
Jamie was great. He held my hand through everything. I got frustrated once , but he did what was necessary to get us through it. Thank you Jamie for your hard work. We are done and I have no regrets.
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very helpful, great people to work with
Worked with Jeff last 3 home purchases and always has given me the best services. He isn’t just a loan officer he is like family to us. Thank you Jeff for everything you have done for our family
Mike and Shawna was always quick with an answer to whatever question I had. They were very supportive, calling and walking me through the parts I didn't understand. I always felt like I was their only client.
Bennett and his team are great. If I know a veteran looking to buy a home I will send them Bennett’s way. They make you feel like family.
Danny was a superstar and just all around awesome!! He and his team went above and beyond when it came to assisting us with the purchase of our home. Alyssa and Keagen were great with underwriting and keeping me updated on the status. From start to finish the team worked together to get us to the end. Danny was honest and upfront from the start and I loved my overall experience 😊
