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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,100

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 472,100 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Don and Eli made it possible for me to get into my home when other loan companies were unable to . Don has been amazing in all communication and is about the only reason I didn’t give up on the home buying process when other loan companies took months and still didn’t accomplish what Don and Eli accomplished in weeks. Thank you

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

Overall had a great experience with Veterans United. They worked very hard to help me and my family find our hopeful forever home. We were really pleased with all the services provided with this company. Huge shoutout to my realtor and loan officer. They would answer calls after hours when not in the office answering any silly question I might have. Their communication was great, and I couldn't have been more pleased with their professionalism and support through this whole process! Thank you guy!!

headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

5 out of 5 Stars
Would Recommend

The home loan team went above and beyond for us! They were always available to answer our questions, reassuring and helpful every step of the way. The whole team worked seamlessly together, making the process smooth and stress-free. Even with a unique situation, they found the best solution for us. We’re so grateful for their dedication and support!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

A great team with great chemistry. Their efficiency, knowledge, and leadership shows exactly that. Thank you veterans united team for your service. The VU team deserves a promotion PRESS 100 NOW!

headshot image of Todd Handley Jr.

Loan Officer: Todd Handley Jr.

NMLS# 1715416

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

Just very thankful for the team we got to work with, as first time home buyers me and my wife were super nervous about this huge step. but thanks to, Bryan, Bailey, Madeline and Angela the process was smooth and not as nerve wrecking. Once more thank you so much guys ya'll are amazing.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Would Recommend
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend

Wendy was great, she helped us get through the whole process very quickly!

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

This being my first home buying experience superceded any and all expectations. The team was accessible and on top of every step of the process. Although this may be second nature to them, at least that's how it seemed, they allowed me to experience the ease of the transaction along with them; makes me want to do it all over again 😊. I appreciate each and every one of you!!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

4.5 out of 5 Stars
Would Recommend
headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars
Would Recommend
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

4.5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

This was our second time working with Clint Lanier at Veterans United, and once again, it was a smooth and stress-free experience. He made the entire loan process clear and straightforward, always taking the time to answer our questions and keep us in the loop.What really stood out was the personal touch—Clint remembered us, cared about our goals, and worked hard to make sure everything stayed on track. It never felt like just a transaction. We truly appreciate the professionalism, kindness, and care that went into every step.Highly recommend to any service member looking for a loan officer who genuinely has your back. We wouldn’t work with anyone else!

headshot image of Clint Lanier

Loan Officer: Clint Lanier

NMLS# 2042380

4.5 out of 5 Stars
Would Recommend

I was confident that having VU and his team as my lender, I was going to be in good hands. They were able to close on my new home in less than 35 days. That was amazing !! I was able to relocate to my new duty station location on time. Thank you so much.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Will recommend to everyone I know!

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

VU was incredible to work with during and after our loan. Thank you so much.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

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5 out of 5 Stars
Would Recommend
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

I love working with them. They answer questions before I even think of the question!

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

I bought a house using veterans united in June of 2024, I just refinanced to drop my interest rate by 3% and they gave me no issues and have been amazing all through this first time home buying journey. Danielle Stiers is a very awesome person to deal with. She has answered calls as late as 10pm to help me out. Highly recommended!

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend
headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
Would Recommend

This was very stress-free. You don't even have to leave your home to complete the entire process. The people are very friendly and courteous. I'll never again fret any kind of restructure we may have to go through with them. Kudos to the staff!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

This home buying process was smooth and easy. I have heard horror stories about other loan companies so I braced myself. We signed up via realtor.com and it was smooth sailing from there. The online portal is well organized and easy to use. I loved the checklist. The team was responsive and positive. I will recommend them to friends and family. Keep up the great work!

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

More Reviews

See all 472,100 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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