First time homeowner here. I never thought that I would be able to own home like this. Thanks to my loan officer, Patrick Dowd, I am now in debt for the next 30 years for a home that is completely worth it.
My son referred me to Veteran’s United, specifically Colin, after he and his wife purchased their first home. The VU team is very knowledgeable and professional and Colin was great at easing my anxiety through re-financing process and even took time with me after my 12-13 hour shifts at work. Matt was surprised at the lack of cooperation I continued to run in to with my previous mortgage holder and he stepped up and assisted through everything. Thank you VU for everything and for helping me separate from the terribly run previous company.
I dealt with this team for about 5 months. Lots of ups and downs but finally got it done. Very easy to talk with and very helpful. I would call at times and just ask questions they answered them all and if I didn't understand they broke it down and it explained it. Very professional but yet very friendly! Great team!
This team was friendly and did not allow for any type of miscommunication or mystery during the process. Easy to contact and provided instructions and information that was easy to digest.
I would tell any veteran to contact veteran united if they are thinking about buying a home 🏡 😀
Being first time home buyers my wife and I had no idea what we were walking into. Lance and his team had honesty made it feel like a walk in the park. The only word to describe it is dedication. Lance, Levi, and Barno have made this not only a hassle free experience but they made it joyful for us. From phone calls just checking in to sending a home warming package, the whole team cares about every aspect of the home buying experience. An absolute pleasure to work with. They make hard work look like a well oiled machine!
Veterans United helped us and answered questions every step of the way and worked to say us money. Thank all of you. We love our house.
There is not one thing that would stop us from recommending VU to anyone looking for a mortgage from VU, even in this market. Their service was and is spectacular, and we feel so blessed to have found them. We went from loan application to settlement in just over 30 days, and the process was seamless from beginning to end. Thank you so much for your service and hard work!!!!!
The process of buying a home is tedious and painful. Every financial aspect is picked through with a fine tooth comb. Veterans United made the process bearable. They really coached me along. When things got confusing or stressful they went above and beyond to talk me through the process and answered every one of my questions no matter how silly they sounded. Amy and Steph really talked me down when things were getting stressful. Thank you for all that you did to help my family get into our home.
I loved working with y’all. Y’all made it easy and understanding
Guided me through the whole process with constant communication and the app made the process so easy!
Mr. Wesley Earl loan team was outstanding,they went above and beyond to help me get this house I also want to mention mr wade , Sarah, and Morgan for doing a great job.I thank all of y’all for doing your job
Very good
The portal to upload docs was really user friendly and so easy to check on the status of my loan. I also enjoy being able to text my loan coordinator instead of making a phone call for one quick question. The process was seamless and really great. Everyone who worked on my file made the most stressful situation (home buying) a smooth sailing process. So thankful for my team.
Company was not clear on closing cost. Cost me over 15k when it was done! I’m a 100% Disabled Veteran in Texas and haven’t paid property taxes in over 15 years, bit will have to pay just under 3K this year due to closing table debacle! I should have went with Navy Federal!
Very professional and up to date with everything. Highly recommend
I would also like to say that Alex McBeth was also a joy to speak with. She quoted me an amazing deal with Travelers insurance and even added a rider to protect me and my interest during the sellers extended stay (30 days after closing), in our new home. Which is apparently guaranteed under Ohio real estate law.
I'd like to shout out Julie, she was as big a part of the team as the rest. Her working in tandem with Alex and Kaylyn made this whole process exceptional... Julie was kind and patient and I could really tell that she cared about me and my situation. When we got the go ahead to close she and I laughed and danced on the phone together.This whole process was amazing. I'm very glad that I choose to use Veterans United. I look forward to referring your services to my friends and my family.Alex said it best at the end, even though I closed out on the house and the whole process is coming to a close, "we are still family," and that to me means the world, because family is very important to me - its the main reason why I moved back to Virginia, and bought a HOME.Thank you all, seriously from the bottom of my heart. You were all exceptional and need to be paid more.
