Everyone involved; my loan team, home buying concierge and realtor made the process so much easier. Even when I was on the verge of giving up on buying a home this year everyone was so encouraging. I knew that they were just a call/text/email away if I had any questions, comments or concerns. My team was absolutely amazing!
John and his team were awesome. My husband and I enjoyed our experience with veterans United and we thank them for helping us purchase our home.
Veterans United was extremely easy to work with. You felt like they reported to you at work, like they truly tried impressing you every interaction.
The team member Jake was very professional and very helpful with my questions through this process.
VA home loan team was great and made the process easier than I expected. I love my first home and would recommend it to any veteran! Thank you!
First time buying a home. I felt well educated thanks to my very informative team
Because I couldn't get a close date until a week before, I couldn't put in my 30 day notice to housing. And that's going to cost me 16 days of rent which is about $1100. Then that close date got blown, by 2 days and required me to drive 50 miles one way on short notice to sign paperwork to keep it from being pushed yet another day. And the $3500 yall ripped me off for. CRIMINAL!!!! You have no right calling yourselves Veterans United. Should be called the Bank of Goldsilvermoneybergsteen & Gofuckyourself.
Response from Veterans United
Maxwell,
We’re still here for you. I’m very sorry this didn't go as smoothly as anticipated. Dave from Client Advocate has left you a voicemail with his information. We're looking into your experience for a better understanding of where we fell short. We'll readily look into any other concerns or lingering questions you have as well. However we can help, we're here for it. We hope to talk with you soon and wish you the very best just the same.
Sincerely,
Kendra, Client Relations
Drew was avoiding answering questions and when he did it was vague and a few times the wrong information. Why did 2 weeks go by with very little communication and when we were 2 days from closing we encountered a problem that should’ve been found in those 2 weeks!
Thank you for working through all the changes with me.
I would recommend working with veterans United for your next mortgage
I have bought many houses in the past, but this was the easiest one ever thanks to the great people
Shane and his team are the best in the industry. Answered all my questions before I could ask, and always pleasant to speak to. Made this process easier than buying something at Target!!!
Outstanding service! quick response to questions and needs. Great team!!!!
