Our team was the best we could have ever asked for.
Ok. I wasn’t sure what to expect. I had never heard of Veterans United and someone that did know them, did not have good things to say about them. Well, fast forward almost 2 months later. Contacting them was one of the best decisions I made. The process was seamless and they literally lead me through each step. I didn’t have to guess or wonder. They were also super responsive. Everyone was friendly and also open to answer all my questions. And the app, all I can say is amazing! All I had to do was follow the To Do List. So simple and so easy to use. 10/10 experience and great company! I will definitely use for any future purchases and I will sing their praises to my friends!!
I was in a very bad place and did not know where to go or what to do. I saw an advertisement about the Veterans United homeowner program and decided to take a chance. I was greeted by Rusty Burney and this guy was amazing. He helped me through the whole process, even when I was tired of my to-do list his encouragement helps me get through. I am now a proud veteran homeowner. His team was absolutely awesome as well, what a team!!!. Thank you so very much
I'm wore out from moving...
Ehh
Response from Veterans United
Hi Glenn,
I’m sorry to see that your experience wasn’t what you hoped for and thanks for letting us know how you feel. We’re always looking for ways to improve so your feedback is important to us, and we’d really like to learn more about what we could have done better.
If you’re open to sharing more, please feel free to reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re here Monday through Friday from 9 a.m. to 5 p.m. CST, but we’re happy to follow up if you reach out after hours.
Thank you for all your support in these unknown tasks for me as I went thru every step on the checklist,, The checklist was a very helpful tool in my situation,, Thank you all and May God Bless all of you!!!
Another happy homeowner X3 and I’m sure there will be a 4th home hopefully in my retirement, no doubt I will return to Veterans United for! The process and Team at Veterans United just keeps getting better.
Great team... Good experience overall it took me a month to close everything went smooth a fast.. love veterans united..will recommend it to friends and families...
I was worried about buying and selling again but between Bobby Ross’s team at Veterans United and April Harmon from RE/Max, I was in great hands. You guys rock !!!
Team was great and got everything I needed handled. Had a bad appraiser that took long and the team helped make sure everything moved as streamlined as possible and got me closed. Great experience and great support.
Best experience ever!!
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If you want good communication, Veterans United representatives who truly act as your advocates, and on-time delivery, Veterans United is the lender of choice. I've always believed in the cliche, Do what you say and say what you do. Veterans United lives and breathes it every day. I am very thankful for the opportunity of homeownership. Admittedly a few years ago, I never thought I would be in this position and Veterans United made it happen. Thank you. I’d like to thank Megan and Michael for helping me achieve homeownership again after 15 years of renting. I love my new home and the mortgage payment is less than the current rent I was paying. Excellent communication and Megan was truly an advocate through the process. Hats off to the team at Veterans United Home Loans. I will never look at my service as an individual accomplishment. I was successful because of those around me. So for everyone I encountered in the Air Force, thank you for making this home possible.
10/10 Recommend the fuck outta yall. Can’t wait to go again down the road. Appreciate everything
