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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,280

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

From the very beginning, you demonstrated a remarkable level of professionalism and dedication. Your knowledge and guidance were invaluable in helping us navigate the complex world of mortgages. You patiently answered our numerous questions, clarified any doubts we had, and provided us with clear explanations at every step. Your commitment to ensuring our understanding and comfort throughout the process was truly commendable. Outstanding team!

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

4.5 out of 5 Stars
Would Recommend

thank you all it has been great working with everyone and we are blessed to be moving into our new house.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

Very very very satisfied with the team and the hole process and a big shout out to Carli Ogan she was awesome to work with as well(Chris, Carli, and Shannon thank you for all your help in our home buying process!!!) this was a very rewarding and non-stressfully experienced and couldn’t be any happier at this time. Thank you all!

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Veterans United was one of the most phenomenal companies I have ever had the privilege of working with. Their whole team are very professional and super easy to work with. If you are looking to buy a home I wouldn’t look anywhere else!!

headshot image of Viola Sykes

Senior Loan Officer: Viola Sykes

NMLS# 1821541

5 out of 5 Stars
Would Recommend

Our experience with the VA was exceptional. The amazing team of Rich Pauls, Michael Nickel and Phoebe the Concierge was truly amazing. We have purchased homes in the past but have never received this kind of service from anyone. Rich Pauls called us back anytime we had a question, even when he was on vacation. Michael Nickel responded to all of our questions promptly (even the really stupid ones LOL). Phoebe was incredibly helpful and very knowledgeable with any requests we made (no matter how ridiculous!) Going back to Rich Pauls, he was in constant communication with us, and we cannot express enough how much he helped us with the entire process. Buying a home can be stressful, but Rich always made us feel at ease. Although we never met Rich in person, he has an open invitation to come to our new home and visit anytime. We have so much gratitude to Rich and his team for making such a life-changing experience so wonderful. We would also like to thank Sam (the credit counselor) who stuck with us over many months assisting us with our credit and preparing us for the home buying process. Again, our hearts go out to the entire team, and even those behind the scenes, that we did not have contact with. We are now married and in our dream home and we owe it all to the VA, Rich and the Super Team!!! We are so blessed to have had this opportunity, and incredibly happy to have made some friends in the process. Way to go Rich and your Super Team!!!!!! We will always be grateful for all your hard work and will never forget your dedication and kindness!

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend

Helped my processing go smoothly!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

4 out of 5 Stars
Would Recommend

Having done this process before, Veterans United is leaps and bounds above what I expected of the home loan process to be. Knowledgeable and personable staff that are there for you when you need them.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Very professional and efficient staff. The process was smooth and easy!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

Veteran's United is very focused on assisting Veterans like me accomplish the dream of home ownership, and in my case, refinancing a home. I would highly recomment Veteran's United to each and every Veteran out there!

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

I will continue to recommend Veterans United. You are the best.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Everyone who helped us are very nice and amazing.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend
headshot image of Maureen McDermott

Loan Officer: Maureen McDermott

NMLS# 1213854

5 out of 5 Stars
Would Recommend
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

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5 out of 5 Stars
Would Recommend

The VA home loans made the home buying experience way easier than I expected and with as little stress as possible. Everyone I interacted with was always kind and willing to help.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Gracias!

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

They made the whole process so easy and very streamlined. They were transparent about everything and answered any and all questions we had in a quick fashion. Definitely saved a lot of stress with their help

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

My loan team was very patient with us despite all the delays on our newly constructed house. They provide relatable insights to their clients, esp for first time home owners. They were such an awesome team to work with.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

Todd Keicher and Ben Lake, have both been unbelievable for the third time now. They go above and beyond in guiding us. Their attention to detail is remarkable. They are extremely easy to work with and are always available to answer as well as assist in any changes. From start to finish they make the entire process amazing. Would highly recommend Todd and his team. We couldn’t be happier.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend
headshot image of Katie Anderson

Loan Officer: Katie Anderson

NMLS# 1588479

4.5 out of 5 Stars
Would Recommend

Buying a house is not seamless, but it can be less painful. You need a Team that is in it to win it. Veterans United will get it done. After or during your Enlistment; Enlist Veterans United to your Alpha Team. Let's Go!

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

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