The process as a whole went very smooth and the Loan Team was very helpful with getting all the required tasks finished.
We had a slight delay in the end, but that was due to Underwriting being very picky in how they accept certain documents and forms and the other was the sellers dragging their feet.
I want to highlight one member of the team that helped the most, Noelle Anderson. She was always there to answer my questions and she made sure that whatever the task was that I had the correct information or direction to complete it.
Again I want to thank the whole team in helping me purchase my first home, definitely could not have done it without ALL of you.
I am SO amazed by the experience I had with Veterans United! We are first time homeowners and had no clue what to expect or know throughout this process. Everyone handled and explained everything to us, which made this memory so amazing and less stressful!! I have been nonstop bragging about my experience to my family and friends! I am so lucky to have the Veterans United!!
The team did an amazing job 100 out of 100
Katie West works very hard and is super capable and caring. She was always in contact and answered my messages promptly. I think she did fantastic work.
Veterans United was pretty good to work with and they reviewed my documents that I had submitted in a timely manner. Josh and Brian were great.
From the very beginning, you demonstrated a remarkable level of professionalism and dedication. Your knowledge and guidance were invaluable in helping us navigate the complex world of mortgages. You patiently answered our numerous questions, clarified any doubts we had, and provided us with clear explanations at every step. Your commitment to ensuring our understanding and comfort throughout the process was truly commendable. Outstanding team!
thank you all it has been great working with everyone and we are blessed to be moving into our new house.
Very very very satisfied with the team and the hole process and a big shout out to Carli Ogan she was awesome to work with as well(Chris, Carli, and Shannon thank you for all your help in our home buying process!!!) this was a very rewarding and non-stressfully experienced and couldn’t be any happier at this time. Thank you all!
Veterans United was one of the most phenomenal companies I have ever had the privilege of working with. Their whole team are very professional and super easy to work with. If you are looking to buy a home I wouldn’t look anywhere else!!
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Our experience with the VA was exceptional. The amazing team of Rich Pauls, Michael Nickel and Phoebe the Concierge was truly amazing. We have purchased homes in the past but have never received this kind of service from anyone. Rich Pauls called us back anytime we had a question, even when he was on vacation. Michael Nickel responded to all of our questions promptly (even the really stupid ones LOL). Phoebe was incredibly helpful and very knowledgeable with any requests we made (no matter how ridiculous!) Going back to Rich Pauls, he was in constant communication with us, and we cannot express enough how much he helped us with the entire process. Buying a home can be stressful, but Rich always made us feel at ease. Although we never met Rich in person, he has an open invitation to come to our new home and visit anytime. We have so much gratitude to Rich and his team for making such a life-changing experience so wonderful. We would also like to thank Sam (the credit counselor) who stuck with us over many months assisting us with our credit and preparing us for the home buying process. Again, our hearts go out to the entire team, and even those behind the scenes, that we did not have contact with. We are now married and in our dream home and we owe it all to the VA, Rich and the Super Team!!! We are so blessed to have had this opportunity, and incredibly happy to have made some friends in the process. Way to go Rich and your Super Team!!!!!! We will always be grateful for all your hard work and will never forget your dedication and kindness!
Helped my processing go smoothly!
Having done this process before, Veterans United is leaps and bounds above what I expected of the home loan process to be. Knowledgeable and personable staff that are there for you when you need them.
Very professional and efficient staff. The process was smooth and easy!
