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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,989

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Tate Unruh

Loan Officer: Tate Unruh

NMLS# 2000032

3.5 out of 5 Stars
Would Recommend
headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

We are very happy with the service that we got from Veterans United team members. We will recommend them very highly. Again thank you.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Out of all my 3 previous attempts at home purchase, this was by far the friendliest and most responsive as far as agents going above and beyond to make the process as painless and smooth transitioning as possible.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Great team and they all were there through thick and thin. Big shot out to all for all the help. Everyone was very nice and pleasure to work with 👍🙂🙂if it weren’t for our Veterans United team and our real estate agent we might not be in our home. They help with the whole process and are there we we needed them. Can’t say it enough great team and thanks to them we are happy homeowners. I highly recommend Veterans United to veterans who are looking to buy a home. Thanks Ian, Markita, Vickie, and our Realitor Miriam 🙂🙂🙂🌻🌻🌻I hope I didn’t miss anyone.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

I had the pleasure of working with Tanya and Josh and was thoroughly impressed by their professionalism and expertise. Throughout the loan process, Tanya was communicative, responsive, and knowledgeable, always quick to answer my questions and offer guidance.
Their commitment to providing excellent customer service was evident from start to finish. Overall, I highly recommend Tanya and Josh to anyone. They are truly a professional and will go above and beyond to ensure that you are fully satisfied. Thank you Tanya and Josh for all your hard work and dedication!

headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Great group to work with, the process was daunting but everyone involved was looking out for our best interest. We will definitely recommend Veterans United for home buying.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Everything went smoothly and helped relieve the stress of home buying!

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

This was our second home with VU and I’ve got to say, they exceeded expectations once again. I thought I knew the drill and thought I knew their level of care - they raised the bar! If you’re a veteran and haven’t at least reached out, you’re doing yourself a disservice. They genuinely just want to serve.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

4.5 out of 5 Stars
Would Recommend
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

4 out of 5 Stars
Would Recommend
headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

Everything went so smoothly and fast , was a great experience

headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
Would Recommend

I am so happy with the service I received from the beginning to the end. I felt so special and taken cared for during this home buying experienced. I felt like I was part of a team and they had my back the entire time!! Thanks for everything and helping me get into my forever home!!

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

Overall a great experience with Brad & his team of professionals.
Interest rates suck right now due to Biden administration / inflation.

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

4.5 out of 5 Stars
Would Recommend

This was my first experience buying a home, and the process was better then I imagined. The team at veterans United were very helpful.

headshot image of Jake Ferguson

Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

The whole team was great and helped me through every step of the process.

headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

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5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

We are an older couple. My husband had just got his retirement package from the military. Veterans United was there to help us with every thing. We knew nothing about buying a house. They walked us through every step of it they are very professional. You could tell the whole team worked well together if one person didn’t know the answer to our questions they would find someone that did we had contact with at least 3 to 4 people. You could tell they were there to get us the best deal possible, and to help us through all of it. We appreciate all that they did for us. Thank you Veterans United.

headshot image of Tyler Van Riessen

Loan Officer: Tyler Van Riessen

NMLS# 2101423

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

3 out of 5 Stars
Would Recommend

Underwriting needs to be more organized. I must have heard”this is the last thing we need” at least 10 times. It’s not like mine was the first mortgage you ever funded. Make a checklist and stick with it. Stop telling people this is the last thing until it really is. Stop giving inaccurate closing cost estimates. This was by far the most frustrating and infuriating underwriting process I have ever been put through, and I have purchased 6 homes in my lifetime. The Jeff and Ryan were great. Kole did his best with circumstances beyond his control. However, underwriting needs a complete revamp of how they do their job.

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend

All were very helpful and prompt.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

More Reviews

See all 401,989 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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