I liked all the information provided. Obtaining shipping companies, setting up utilities was very helpful. Hayden and Kate were great. They made the home buying easy.
The whole experience was hands off for me, and the effort was minimal. My busy schedule loved this. The whole experience was great, and I will definitely tell my vet buddies about VU. And the gifts were a nice surprise too.
I had a great experience with Veterans United. They do business the right way and treat their customers like family.
Thank you veterans United for making my homebuying experience one that I never dreamed would be so easy. I always thought that it might take a lot of energy on my part and a lot of my time. I appreciate the staff and all that you did to help us in our home buying experience.
Shopping for a VA mortgage can be stressful, until you work with Veterans United Loan Officer and team. They were very knowledgeable and helpful keeping the details on track.
I am well pleased with veterans United. The whole team from Nick to Joe to Justine to whoever I might’ve left out was awesome. They don’t play around and they are very straightforward and truthful. They’re not gonna miss lead you. If they can help you they going to if they can’t they’re just gonna let you know.
Best house buying experience we had, never an issue and the team we had all the answers if we needed assistance.
Overall a great experience and most importantly closed in 30 days and it went smooth.
From my wife (and I agree with every word!). We hoped you’d send a survey se we could rate all TENS!! Ross said, “I wish we could rate ELEVENS or even TWENTIES!!” Jerry, we just cannot express to you how extremely happy we are to have found YOU!!! Ross asked me how we found you and I just said it was s miracle, purely and simply a miracle. We felt complete confidence in your service and constant help. You were completely responsive to every call, text, and email. We have bemoaned the lack of service we receive in other areas of our life—We were so happy to have you to guide us through every single step, no matter the detail, you were more than willing to help us navigate the process.Can you possibly forward this email to your managers? It would mean the world to us if we could brag on you and let your company know what a jewel you have been to us!!Thank you for everything!! Here’s the chant and song my wife did after the notary left: “WE GOT A VA LOAN!!! WE DON’T HAVE ADJUSTABLE RATE!! WE HAVE A FIXED RATE!!!” We are so happy!! Thank you!!
Excellent company. My second straight mortgage with VU. Very attentive to my requirements. Despite many issues with the VA appraiser, who I highly recommend be reported as incompetent, VU stayed on top of process to meet closing date
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When you say team you really know all the players. There are those specific ones you speak to or text or even email that are always there working hard to make sure this experience is not overwhelming but smooth. Those individuals did that exactly. But those individuals that work behind the scenes you don't meet or talk to that worked just as hard for you with and beside you those are the ones I want to say Thank you too.
This experience can be overwhelming at times but with a team as you all you made so easy. I appreciate you and Thank you!
