Overall I am extremely satisfied with VU with the team I worked with and the effort of each one!!
My biggest issue was the need for all the superfluous documentation needed to get pre-approved. Especially if that documentation needs to come from military leadership that doesn't give a damn about you because I am getting out. Using the chain of leadership to communicate anything is impossible without jumping that said chain and hurting egos. Honestly the worst part is that I needed a leave statement and a statement from the company that singed up for a government program that said they wouldn't frie me after the program. The whole point of the program is to secure stable permanent employment. This delayed my closing causing the sellers and myself significant stress during the holidays.
Me saying that Alex, Johnathan, and Allie were amazing is an understatement. I don’t think me saying that they are a top notch team and are probably the pinnacle of the group would be surprising. Thank you team for the assist in making this process seamless and simple.
When we first began this journey we thought it was going to be impossible to get things done in our time frame. It was very impressive how fast and attentive our whole team worked. No matter what the situation is, they will work with it and help you with what you need to be done. We are so grateful for the work that Veterans United provided. This would have been impossible with them. Especially Josh, our loan officer. He was awesome to work with. We were very lucky to have him.
Veterans United is amazing! We couldn’t have asked for better! They were exceptional in every way along our home buying journey! Will definitely be back if we need them and refer to other veterans. Thank you, VU Team!
No complaints or comments, thanks.
The entire team at VU did an amazing job. Maggie and her team were there every step of the way to make my home buying experience a great one!
This is my third home home to purchase, but only my second using an agent. My first home purchase was in 1979, and everything was completed within two weeks. I was in my new home, and lived there for 42 years. My second home was in 2020, and I used the sellers agent to help me with my purchase. She was great and very fair with both her clients and us. We did not have all the "TO DO'S" list that we had today. This experience was eye opening since we had to obtain records we never thought about getting. We now have a copy of everything that was requested, and if needed in the future, I will be better prepared. Veterans United was very pleasant to work with.
So far so good.
Carrie was very kind and friendly, will get the job done. This was an easy process with extremely helpful people, would recommend it to any vet looking to use their VA loan.
Great experience, Nate was awesome as well!
As a first-time homebuyer, I couldn’t have asked for a better team to guide me through this journey. From start to finish, everyone I worked with went above and beyond to make the process smooth, stress-free, and even enjoyable.Allison Castro, my real estate agent, was a true gem. Her patience, expertise, and constant support made house-hunting a breeze. She answered every question, picked up every call, and worked tirelessly to help me find the perfect home.Sam Brown and his team handled the loan process with incredible professionalism and care. They broke everything down step by step, ensuring I fully understood what was happening at all times. They were always available to address my questions and concerns, and their dedication made financing my home seamless.Rachel, my Home Buying Concierge, tied everything together perfectly. Her proactive approach, clear communication, and attention to detail gave me peace of mind throughout the entire experience. She made me feel supported and confident with every decision.This team of professionals truly exceeded all my expectations. I couldn’t have done this without them, and I wholeheartedly recommend them to anyone embarking on the homebuying journey. Thank you all for making my dream of owning a home a reality!
We have bought our second house and just refinanced, all 3 times we have had the pleasure of working with Mike Mange and his team. I cannot say enough great things about this group! They truly care, and take care of you!
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Worked very closely with Matthew, the credit counselor and he gave us exact directions to take and told us where we would be and wgen after we did what we needed to do, and was spot on. Amanda and Ryan worked hard and long as well as underwriting to help our family get into our forever home quickly to accommodate the need as quickly as we needed it. So very grateful to them all!!! Thank you Ryan and his team at Veterans United!!
Never ever EVER have I felt this well taken care of as a customer like I did with Veterans United. My loan specialist Terri and her team went above and beyond when accommodating me and my home buying needs. I love the ease of being able to just text them when I had a question and getting a response immediately instead of having to email or make calls back and forth. I have nothing but great things to say about Veterans United and my loan specialist. Thank you for being so great and taking off so much stress of the home buying process!
Veterans United Home Loans are second to none in assisting veterans with purchases and refinance process. Very hands on with communication, knowledge and experience to make your dreams come true !
