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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,322

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 415,322 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Buying a home is complicated and going through veterans united made is so much easier on my end.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

This is the second time I used Veterans United and each and every time they continue to out do themselves. The homebuying process was not as stressful very very enjoyable time buying. my team very helpful. phenomenon work.

headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
Photo submission from Curtis S.

I highly recommend working with Veterans United. They are a culmination of professionalism, effectiveness, and initiative driven professionals that have a desire to get veterans in homes as quickly as possible. Thorough, active, and engaging....you will not be disappointed. Ryan and Amelia were always available and bent over backward to make this home buying experience memorable. We made an offer and closed on our home in less than 25 days. Awesome job by everyone.

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend

Our team was the best we could have ever asked for.

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Ok. I wasn’t sure what to expect. I had never heard of Veterans United and someone that did know them, did not have good things to say about them. Well, fast forward almost 2 months later. Contacting them was one of the best decisions I made. The process was seamless and they literally lead me through each step. I didn’t have to guess or wonder. They were also super responsive. Everyone was friendly and also open to answer all my questions. And the app, all I can say is amazing! All I had to do was follow the To Do List. So simple and so easy to use. 10/10 experience and great company! I will definitely use for any future purchases and I will sing their praises to my friends!!

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

4.5 out of 5 Stars
Would Recommend
headshot image of Tyler O'Brien

Loan Officer: Tyler O'Brien

NMLS# 2346075

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

I'm wore out from moving...

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
Photo submission from Jimmy N.

This was my first time using my veteran's benefits to buy a home and I couldn't be happier that I picked Veterans United to be my mortgage lender. Jason Bals, Megan Staszcuk, and Travis Roberts are an amazing mortgage team and we want to thank each one for their help in closing on our home. Thank you to all!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

2.5 out of 5 Stars

Ehh

Response from Veterans United

Hi Glenn,

I’m sorry to see that your experience wasn’t what you hoped for and thanks for letting us know how you feel. We’re always looking for ways to improve so your feedback is important to us, and we’d really like to learn more about what we could have done better.

If you’re open to sharing more, please feel free to reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re here Monday through Friday from 9 a.m. to 5 p.m. CST, but we’re happy to follow up if you reach out after hours.

4 out of 5 Stars
Would Recommend

Thank you for all your support in these unknown tasks for me as I went thru every step on the checklist,, The checklist was a very helpful tool in my situation,, Thank you all and May God Bless all of you!!!

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend

Another happy homeowner X3 and I’m sure there will be a 4th home hopefully in my retirement, no doubt I will return to Veterans United for! The process and Team at Veterans United just keeps getting better.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

I was worried about buying and selling again but between Bobby Ross’s team at Veterans United and April Harmon from RE/Max, I was in great hands. You guys rock !!!

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Team was great and got everything I needed handled. Had a bad appraiser that took long and the team helped make sure everything moved as streamlined as possible and got me closed. Great experience and great support.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
Photo submission from Jason D.

The entire process was the easiest and Veterans United has very friendly staff. It was nothing short of amazing how much everyone I interacted with was always there for me and my family. Made getting my dream home a reality. Eva, Jaime, and many more are part of the family now!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Best experience ever!!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

More Reviews

See all 415,322 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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