Overall Veterans United gave up great and efficient service.
Experience with VA United was great i love the website where you can just upload everything on your yo do list it was very easy so was Alex she was such a help through the whole process with breaking ALL of my questions down to me thank you so much Alex !
Everyone that helped us at veterans united was very helpful and made our first time buying a home easy and were able to answer any questions that we had. Would recommend to anyone.
Chris, apart from being a professional with a difference, he and his team are very passionate about their job, especially in seeing every of their customer get the BEST treatment ever. He represented VU with respect, dignity, and honor. He and his team communicated well and answered my questions promptly. I do not have to wait forever before answers are handed over to me when in doubt. Chris and Noelle worked tirelessly to see I was taken care of. Thanks, Chris and Noelle. You guys are GREAT.
I would recommend. VA to eny one who ask
Using a third party to verify our raw undeveloped rural land was extremely frustrating and honestly a joke. I was on hold for over two hours when trying to call back. When I did speak with them there was a language barrier and a struggle to understand due to accent. Unnecessary stress.
There needs to be just one point of contact not a half dozen. My email and phone blew up with different people representing Veterans United and again it just added stress that was needless.
The way that closing is done is highly inefficient. No one could give us an exact number for closing costs. We weee told to send an amount of money and 5 days later received a refund check of almost $700. If there is no way to have accurate closing costs someone should call invent it. That is literally my only complaint. The entire process was so effortless until the last week. I would definitely recommend Veterans United to anyone looking for VA loans
The entire Veterans United team; Matt, Jourdan, and Lisa were on top of every detail, very responsive to any questions, and made sure things rolled along without a hitch. Most pleasant and easiest home purchase I have had. I would recommend them to anyone with confidence.
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For what I thought was going to be a nightmare….was actually the calmest and most pleasurable experience I ever could have imagined. The team atmosphere was evident. Everyone was so informative and patient and really made me feeling like my journey was personal to them. Thanks so much everyone!
Just wanted to say, I appreciate the entire team for all their hard work, information and encouragement. Everyone played a part and I’m honestly am so thankful for each and every one of them.
Veterans United , I believe could get anyone into a home. Very knowledgeable and professional. Treat you like family and not a client. I will be recommending them to friends.
Very easy and simple
