I am a first time buyer. Veterans United made the process so easy and understandable. I am so thankful for all of the staff. I was blessed with using veterans United
I would recommend Veterans United to anyone wanting to get a refinance with Ryan and Derick were great to work with and got the job done in a very professional manner.
I only remark that I would not recommend Veterans United is that there were better options with local lenders that I did not take. I was not impressed with the outsourcing of insurance information and floodplain survey information. That is not the loan teams' fault in any way. I was only disappointed that the information was erroneous, and the Veterans United insurance plans were astronomically more expensive that other insurance options that offer similar coverage. There were also lapses of communication regarding outstanding loan requirements leading to a timeline shift in the closing.
We really enjoyed all of the step-by-step process videos. This removed the stress associated with not knowing what to expect next. Thanks again for a very pleasant first-time experience. Our experience was exceptional! Our entire team of loan officers, concierge, and "behind the scenes" personnel made this first experience of purchasing a home very smooth and user-friendly. I would suggest going to the website and watching the video series to gain some perspective on what to expect from each step along the way. Veteran's United has made our family dream of relocating cross-country (from Tacoma, Washington to Ocala, Florida) to return to our pre-military service home come true. We could not be more satisfied!
This entire process was so much easier than it could have been had it not been for this group of people that came together just for me!
I felt the love!
First and foremost Kedric my loan officer and Aimee my realtor both need raises. They went above and beyond to make sure things went smoothly in a hectic stressful first time purchase. I can not thank them enough for doing everything they did.
I enjoyed my experience with Chris and his team. They made the process simple and I didnt feel overwhelmed during the home buying process.
Overall it was a very good experience. VU has really put a lot of thought behind their processes to make it as seamless as possible.
They were prompt in response time, patient with all my questions and eager to be a part of my process every step of the way. The thoughtful touch of the gift was appreciated alongside all the check ins and reminders as well. The app was easy to use and helped keep me organized and on track. Great job Veterans United....all the way around I'm very satisfied with the entire process.
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We spoke with other lenders but decided on Veterans United because they were so communicative-they were prompt, professional and readily available for all our questions. Everything was done efficiently using available technologies making it all the easier.
The Veterans United team really worked closely together and with me to keep me informed every step of the way. Everything was clearly explained which made my loan process feel seamless and quick. I have already recommended them and real estate agent Matthew Cowie to a friend 👍
Tommy P. will never forget his experience working with me ("The Crazy woman in Alabama!") I jokingly told him, that, once we finally found a home, he would miss me, not calling 3-5 times daily!
