This is my 3rd time using VU. There is a reason I keep coming back but there is not enough space in this short message to tell you why!
Thanks all of you for the help you we so good to me and my wife thanks for everything I soon proud you guys thanks
all said and done I got the loan. that's what really counts thanks
For a first time home purchase the experience was above and beyond my expectations, I highly recommend Veterans United!!!!
Bill Musick is an excellent mortgage broker, he goes above and beyond to ensure we got the best numbers for our dream home.
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The whole team was wonderful to work with from start to finish! I never felt alone or like I was only being handled to make someone money. I appreciated that everyone kept in touch through the process and was always more than willing to help with any questions or issues. I’ll never get a loan through another lender as Veterans United set the bar too high for others to compete!
Everyone was super great to me.
Thanks Veterans United so much for working with me you all were great to work with!!
We appreciate our veterans united team we had the pleasure to work with on getting us from the start to the finish. Rob s., Curtis W,Darlene,Christina C. They definitely did an amazing job Thank you all for your hard work and support through this process.
The Houser Family.
My team is awesome
What a relief it is to know you all work your hardest! Best team I’ve ever had the privilege to worth with!
High quality client care & super professional staff
I list with possible documents you need. If they don’t apply, that’s fine.
As team truckers , constantly needing more and more documents we did not have with us, was so stressful. And I drive as well as Rick. Hauling hazardous chemicals across the country.
Id provide a document needed and they would ask for more.
A Total NIGHTMARE. And caused me many migraines
Response from Veterans United
Thank you, Debra. We understand that the process of buying a home can be discouraging at times and know how tiresome it can be to tackle paperwork head on each day. You have helped us understand one critical way we might improve our service. We appreciate your comments immensely. So much effort goes into every loan application to meet expectations for communication. For this reason, we are always looking to support your customer experience with excellent care. If you feel there were ways we could have better handled the process, then please give us a call to share more. You all did a phenomenal job, and you have earned the opportunity to rest in your new home!
What’s to say. The team follows up on everything. Brittany doesn’t let anything fall between the cracks. What a team!! Thank you.
