Sarah was awesome
Overall we thought this would be a great experience sadly working with veterans united has proved similar to working with the VA. Lots of hurdles to jump over and miscommunication made this process much more frustrating and unpleasant than it should have been. If we could do it over I would have picked a local bank or credit union to work with. Dealing with a company this big we figured it'd be a much smoother process but I have to say I'd check into local options before bringing your business here. They got everything done for us thankfully but it wasn't easy working with people on the other side of the US. As a first time home buyer I'd explore other options before settling for veterans united just to be sure you're making the right choice.
Response from Veterans United
Kyle,
Thank you again for sharing your feedback and talking with me. I was able to help resolve the last few items needed for your loan funding. If anything else comes up from here, please reach out to me or anyone on the Client Advocate team. We’ll be happy to help however we can.
Very best wishes,
Tim, Client Advocate
I would absolutely recommend Veterans United as a whole, specifically Travis Ward's team. Buying a home as a first time buyer was definitely overwhelming at first but once the team set itself in motion, we almost never had to think about any of it alone. Every questions was answered immediately and we were never stressed about missing anything. Even after the home was purchased and everything was signed they still are helping us with our next steps! If you are looking to buy a home, whether it is your first or second, I would recommend VU 100%. There is absolutely a reason they show up as the #1 recommended home loan company for veterans.
James Curry was also extremely helpful during the pre-approval process. Additionally the website is very easy to use We could not be more satisfied with our experience during this homebuying journey.
Veterans United is without question the best organization I’ve had the pleasure to work with! Bar none. In a nutshell, they are efficient, knowledgeable, available, timely, friendly, smart and supportive.Adam Nelson’s team is a team I wholeheartedly recommend for anything you need! They are just awesome!Use Adam’s team and I guarantee you will not be disappointed. Thank you for your service fellow vet and thank you Adam, Beau and Joshua for helping us achieve our home dream!
Wonderful experienceQuick and responsive on all levelsThank you!
Veterans United has made our home buying experience so easy and stress free. We never realized how easy home buying could be. THANK YOU!
I want to thank everyone on this team was helped me through the process of buying my first home. I really do appreciate it and thank you you’re real with me and guide me through this process and yes I will recommend more and more people. I’ve already recommended one whom Kat is in contact with as well, I hope they make a deal and hope we can make more deals in the future. Thank you for all that you done VA Homes moon team.
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Sincerely, William Michael Ray James!
Thanks a ton for all of the patience, support, and everything!
Great east experience thank you for all there help Jon ally Curtis Jim and everyone
The team at Veterans United provided me with the most support I've had in the past 2 years of home searching. I truly believe the process could not have gone as smooth without the outstanding work Kayla Massie put in to ensure we closed and got keys ahead of schedule.
My first time buying a home by myself. I didn't understand some of the legal stuff, but Ben Long and his team were helpful and understanding. My husband has Dementia and they were very understanding about the circumstances.
I would highly recommend Veterans United and Ben Long
Great overall experience, even referred my friend to your company for a loan!
This house was a special place for my family and Lance went above and beyond to make things run smoother. Local VA appraiser was very difficult to deal with but the team helped to try and iron things out. Thanks Veterans United.
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Had a very pleasant experience with the whole team from start to finish they explained everything to me where I understood exactly what to do very patient and knowledgeable what they were doing will recommend them to any and everyone that’s seeking to buy a home. Thanks so much for being with me, when I ask him questions and making it easier for me to understand the answers
Veterans United has been so helpful throughout my home buying process. The team that was assigned to me was amazing! Their work ethic and dedication truly amazes me. My loan officer, Mr. Dan Davis and his team provided me all the information that I needed and was willing to put the time and effort. Needless to say, I couldn’t ask for a better team! My experience with Veterans United was outstanding and would highly recommend to my fellow veterans.
Veterans United provided a simple, educational approach to purchasing a home. From the explanation of the terms of the loan to the checklists incorporated to setup new utilities, it felt like an all inclusive process. Whenever we had questions, they were always quick to provide answers and insight.When it’s time to purchase another home, we’ll likely come back to VU purely based upon our experience.
The Veterans United experience was exceptional. Our team of Justin, Jordan and Holli as well as our realtors, Rob and Naomi Ellis were all phenomenal! As working professionals moving across the country, we expected a very difficult process, but the team at Veterans United made it very easy to do! We highly recommend!
My experience with Veterans United has been extremely positive from day one and all the way through the close. I highly recommend that veterans give VU a try!
