From the time I called to the time we closed, Kimberly and her team were with us every step of the way! Answered any question we had quickly! Wonderful experience!!! BZ to you and your team!
Veterans United is convenient if you have to PCS in a pinch. However, in the future, we will continue to work with local lenders as we have with our previous two home loans. And we will recommend our military friends do the same. It makes a huge difference when your lender is local and can work with you on a personalized level. No one wants to be just another number. Especially when it comes to such an important purchase.
Thanks to you all once again. God Bless you all. We are so happy to have a bigger home with enough room for our family..
Over all, their miscommunication and lie cost me money and time but the deal got done. Mystle is pretty solid but as a team I wouldn’t not recommend real estate agent is great. Title company took care of me at the end and the lady was nice.The lie was not acceptable at all.
Response from Veterans United
Thank you for this information Carl. A member of our Client Advocate Team has reached out for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. Team work is essential and we have established means to prevent experiences like yours, therefore it would be helpful to learn what may have caused you to feel this way.
Thanks to everyone for all of their support
The Veterans United Team was absolutely incredible. originally, I spoke with a Veterans United team member to discuss what I needed to work on in order to buy a home in the next few years. I had no idea that the V.U. team would have my family in our forever home just 47 days later. We can't recommend Veterans United enough. Patty Delaney-King and Lucas Hassemer were understanding and encouraging. They wasted no time in getting us connected to the rest of the team. The real estate agent who they paired us with was such a blessing. He guided us, above and beyond what we expected from him. And finally, Mallory Fuller, who I personally called multiple times per week, was the greatest asset. Her guidance, encouragement, personable nature, and her care to make sure that we knew she truly cared about our family on a personal level made the home buying process practically effortless. We looked forward to every call and email that we received from Mallory, because every conversation felt one step closer to our dreams coming true. I've heard people tell me all about how stressful home-buying is, and I know that they must not have worked with the Veterans United team, because they made buying our home too easy. I am already recommending Veterans United to friends and family, like my little sister and her fianc
Quick and easy, would recommend if your looking to buy a house with Veterans United!!!!
10/10 would recommend to family and friends. These people genuinely care and made my first home buying experience amazing
Ready to see for yourself?
Experience first-hand why 352,679 homeowners give us a perfect score!
The overall experience was good. We did have some confusion on how to turn in the gift money before closing that cost my wife a day of running around. Would have been nice to have a better understanding of what needed done EXACTLY and where the money needed to go and when. My wife felt that the to-do list had a lot of repetitive information, which was a little frustrating. The urgency felt from the to-do was a right now scenario and sometimes when we needed answers immediately a couple times we would have to wait until next day for a reply. Durell did get back with us more times then not rather immediately as well as Juan. Thank you both for the help!
It was unknown whether I would need my own homeowners insurance or if it was included in with the HOA fees until the day I closed. I had to cancel the policy I signed up for.
United services was Top Notch
Very happy with my whole process. Noone was negative and always answered my questions without hesitation.
Thank you
This home buying experience, had a lot of twists and turns. But from the realtor all the way to the end of the process and getting the deed recorded, it was an experience I hadn’t had ever, I wish I had used veterans united years ago!! On a scale of 1-10 they all are 20’s
Brad’s team was very helpful. Abbey’s assistance and the to-do list made the entire process easy. Once again, Thank you for all your help.
An absolute unit! Formidable team, ready to go toe-to-toe with any other lending service to make sure their clients knew why choosing Veterans United was the best choice. Out of all three lenders we were in between, there is no doubt in our minds we would have been lost had we chosen anyone else.
Veterans United Home Loans is truly the way to go when considering making a home purchase, they really treat you with respect and dignity. They really care about you and what your wishes are, and they strive to ensure you are satisfied with the choices or purchases you make.
