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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

412,289

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

A great experience! Bo and the team were amazing! They had an answer for everything. Very smooth process! Thank you guys for everything

headshot image of Bo Clapp

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend

Having purchased several homes, I can say working with Veterans United was by far the best experience. Everyone was attentive and knowledgeable. We actually closed early (which was awesome) because the team was highly motivated and efficient. I highly recommend them!

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

4.5 out of 5 Stars
Would Recommend

John and his team were great.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Everyone was unreal! Veterans United you’re a dream to work with!!!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

3.5 out of 5 Stars
Would Recommend
headshot image of Devin Abel

Loan Officer: Devin Abel

NMLS# 1925466

5 out of 5 Stars
Would Recommend

Bobbie, Jeffrey, and Brian provided an exceptional first-class experience from our first interaction and every step of the way. The Veterans United Home Loan Team quickly became a trusted partner as they invested valuable time meeting with us to ensure that all details of the process were thoroughly explained and had everything we needed. In addition, the Team reviewed all contractual paperwork until we had no questions and made each interaction an encouraging experience. We continuously saw that they were there to help us and recognized that they genuinely enjoy assisting buyers in their life-changing journey to homeownership, the company they represent, and the Veterans United Home Loan mission statement.The process of getting to the finish line was filled with challenges that Bobbie navigated with grace, an optimistic attitude, and impeccable following up. Her knowledge of all products and process steps needed to complete the purchase was imperative to the success of this purchase. We reviewed multiple homes to place offers on that didn't move forward due to inspection issues. Those situations could have felt discouraging; however, Bobbie's empathy and infectious positive attitude reassured us we would eventually find our dream home.At one point, we entered escrow with a new home builder that wouldn't agree to let us use an outside lender, which unfortunately caused us to close our file. Despite our cancelation, Bobbie continued to provide excellent customer support and assistance. Her commitment and resilience were the reason that we reached out for a new pre-qualification after we canceled escrow due to undisclosed pertinent information. We eventually found a new property, and with the driving force of Bobbie, Jeffrey, and Brian, we closed escrow with VA in three business weeks. Veterans United Home Loan made this a fun and exciting experience for our whole family through thoughtful gifts, memorable conversations, and impactful recognition for serving this country.

headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend

Outfreakingstanding team worked like true well oiled green mean fighting machine.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

The whole team worked well together and was available to help me at moments notice, without them I wouldn't be in my home today! Thank you so much!!!

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend

I could not have imagined an easier home buying experience than the one I got working with Veterans United. From start to finish I knew who to talk to and exactly what to expect each step of the way. Communication and timeliness of response was top notch. This is my third home but first with Veterans United. I highly recommend them to all Vets out there for their home loans needs, could not have asked for better service!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

The best people to work with. Each steps was easy and everyone was very friendly and helpful when we needed help.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

I had such a wonderful , 1st class team. Everything went smooth from
Beginning till the ending when I finally closed my escrow. I’m now finally a home owner. I salute you all for a job well done!!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

I definitely recommend any first time buyers to go through veterans United! They helped us every step off the way and made sure it was not a stressful move.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Not o nly have y'all tickle my fantasy, all my hopes and wishes came true. Thanks so very much. And y'all success will multiple!!!

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Overall my experience was great the staff I worked with was very knowledgeable and helpful.

headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

I am blessed to have met this team of ladies (Ms. Goodwin & Mrs. Wiggins). They were helpful all the way through my house buying process start to finish, and after. Every time I spoke to them, I felt as if I was talking to a family member, and not as a future pay day. They took their time to explain everything good or bad (with fix actions). They did not pressure me to decide hastily, and I never regretted any second of how the process was presented. I can truly say, they went out of their way to make sure that my son and I found the right home! I wish all the future home buyers the best of luck, and if you find yourself in Augusta, Georgia looking to buy a home, please call Ms. Pat Goodwin @706-829-1373. You will not regret!
Respectfully,
Mr. Merrion
Retired Air Force “TACP”

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

4.5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

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4.5 out of 5 Stars
Would Recommend

We love our new house and land.

headshot image of Brian Becker

Loan Officer: Brian Becker

NMLS# 1486502

5 out of 5 Stars
Would Recommend

I’ve used veterans United two times now and they make your home buying process as painless as possible. Quick with responses and hard workers. Would recommend them over and over!!!

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

4 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

4.5 out of 5 Stars
Would Recommend

Nervous, but a overwhelming GREAT EXPERIENCE!!!!!

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

I love love the experience I had working with the company and all the staff! Truly was a pleasure!

headshot image of Cynthia Diaz

Loan Officer: Cynthia Diaz

NMLS# 1483854

5 out of 5 Stars
Would Recommend

Big thanks to the whole team to help my family find a home!

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

3.5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

More Reviews

See all 412,289 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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