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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,291

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend
headshot image of Aidan Anderson

Loan Officer: Aidan Anderson

NMLS# 2345277

4 out of 5 Stars
Would Recommend
headshot image of Danielle Martinez

Loan Officer: Danielle Martinez

NMLS# 1695196

5 out of 5 Stars
Would Recommend
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend

Marion and I are and exceedingly grateful to Zach Harrison and his extraordinarily professional team of experts who, in the course of just 15 days, worked tirelessly to process our application. It was a delight to work with each member of the team including, Zach who continued working from home and never missed a beat, when his family was afflicted with COVID. Tammy who it seemed was performing her underwriting responsibilities at all hours of the day and night, Josh who helped to ensure that we were ready to move the moment we closed, Eric who walked us through all of the insurance options and helped us select the perfect policy, and finally Levi who took our initial call, introduced us to the Veterans United business model and got us pre-approved during that first call. Veterans United's masterful use of the team concept is remarkable and our team was there for us every step of the way from start to finish. Bravo!

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend

Veterans United got me the fastest home loan ever!

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend
headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Before we started this process to buy the house, we knew nothing about the process. As new homeowners, buying a house was incredibly overwhelming. From the documents requested to those needed to be signed, it felt like it was never going to end. It felt easier when we had a whole team helping us! From those doing the undersigning to those helping find utilities, security, and internet, it was reassuring to know there were people who were eager to help us!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

Thank you for everything

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend

This was our first time buying a house and just to make it interesting, we did it you of state. When the first state didn't work out, we changed states and all new locations. Despite all those changes and new variables, the team never faltered in their assistance. If another new house is ever in our future, I know exactly where to go for help!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

4.5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

Beginning this home buying process I had no idea how incredibly complicated it was going to be. So many things I had no idea how to navigate by myself. I came across VU by chance and I am greatful I did. From the very beginning I was amazed at how many people I had working on my behalf....an agent, a finance officer and a concierge. VU made this process as easy on me as it could possibly be and I am so greatful I had the opportunity to work with you wonderful people. I will certainly recommend to any veteran I come across looking to buy a house to VU. Thank you from the bottom of my heart for working so hard to put a roof over mine and my families heads. Take care you guys ❤❤❤

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

Everyone on the team was amazing. They were patient, knowledgeable, very friendly and eager to help. I really appreciated their hard work!

headshot image of Tim Jones

Loan Officer: Tim Jones

NMLS# 1709126

5 out of 5 Stars
Would Recommend

The entire process was smooth and I know the amazing team I had was instrumental to that. To make an offer and close in 30 days seemed unlikely but everyone from Dustin to Doug to Alyssa and Francie all made that possible. Thank you for helping me achieve my dream of being a homeowner. My experience with Veterans United has been a breeze and sweet blessing. Thanks everyone!

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Everyone thorough and on top of things. Great communication, contacts, call backs, texts, emails, like your app. Smooth and flowing forward progress all the way.

headshot image of Clarke Blodgett

Loan Officer: Clarke Blodgett

NMLS# 2371270

5 out of 5 Stars
Would Recommend

Go team RACHEL. Best of the best!!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

Top notch service, very smooth process, made home buying a breeze

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

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5 out of 5 Stars
Would Recommend
headshot image of Brandy Clarke

Loan Officer: Brandy Clarke

NMLS# 2116675

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

4 out of 5 Stars
Would Recommend
headshot image of Laken Enochs

Loan Officer: Laken Enochs

NMLS# 2352576

5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

I was a little scared to use Veterans United but my fears were unfounded after meeting my team. I cannot say thank you enough for all the hard work they put in to complete this sale. I especially want to thank Samatha Walker she is an asset to Veterans United, she was always there to answer my questions and guide me in my first home purchase. So friendly and patient. I will be recommending her to any veteran that I know looking to buy a home. Thank you guys very much!!!!

headshot image of Samantha Walker

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

Great job with our VA loan. Fast processing, no hassles, great customer service.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Overall I never imagined that from day 1 it would have moved this smoothly. My wife made the initial call to Veterans United (Todd). Within 2 days we had a meeting with a realtor ( Laurie ) , and a approval letter. Looked at house's the next weekend . Found our dream home 2 weeks later . Game on! Everything came together so easily and quick. Awesome experience. Thank you to all involved.

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

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See all 415,291 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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