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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,181

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 415,181 unfiltered, unedited reviews

Starting on Page 2233 of 13769. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Made a first time home buying experience easy. I do wish the communication was a big better but overall will return, and will continue to bring people here.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

The whole team and process was very smooth and easy. They kept things simple for me to understand what was needed. They even helped me close early to receive an extra concession as a closing bonus.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Thank You Veterans United for cracking your knuckles and patching the paper cuts to helping me purchase my home. The team did a great job and was thorough with the task.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Jamie and her team were amazing! This was my second VU mortgage and I have also had 2 streamlines as well and it is always a seamless and pleasant experience. I love the TO DO portal on the app and everyone is always quick and helpful. I recommend VU to everyone I know that is a veteran.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Colin Flanagan

Loan Officer: Colin Flanagan

NMLS# 2160458

5 out of 5 Stars
Would Recommend

Veterans home United made my homebuying process too easy! The entire team was there any time I needed them. Everything from the people to the software was smooth and clear.I owe an extra special thanks to Josh Dinkins who went above and beyond to help me through this process and directly checked in with me to get everything squared away regularly. Appreciate you and the entire team helping make my family’s dream come true.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Josh Dinkins answered the numerous questions we had and made this a seamless transaction. Would recommend VU to anyone buying.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Everything went very smoothly (small hiccup at closing, but quickly resolved) and everyone was great to work with. I will definitely be recommending to all my veteran friends and acquaintances.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

This was my second mortgage purchase with Mike Mange and his team. Always a professional, never fails to far exceed the expectations of his clients.
I can't wait to buy 2 more homes with you.
- Kevin Casey

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

4 out of 5 Stars
Would Recommend
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

0.5 out of 5 Stars

We have bought four different homes from four different lending companies. This one by far was the worst to deal flat out lying and saying they hadn’t heard from someone when I’ve got an email traffic that they talked to her and had correspondence with them more than one. Giving us the final different things to do give us a list of give people a list of what they need to do on day one so that doesn’t seem like you’re jumping through hoop after hoop after hoop.

Response from Veterans United

Terry,

Thanks so much for the feedback. We'd like to learn more. This sounds like neither the experience nor the integrity we're committed to. If you're willing, our Client Advocates are here to address any concerns or lingering questions you have for us. We sincerely care about your experience. When there's an opportunity for improvement, your feedback tells us exactly where and how to do that. We hope to hear from you soon.

Thank you all the same for letting us serve you,
Kendra, Client Relations

4.5 out of 5 Stars
Would Recommend

Everything went great with Cody. He answered all my questions in a timely manner and was always very responsive. The insurance person, I believe her name was Jennifer, was a different story. We had two separate phone calls scheduled and she missed both of them by at least 30 minutes. We ended up having to set up the insurance through emails.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Overall with this being our first time going through the process we are very impressed with the team we had! They work awesome together and it showed! My team would go to bat for me when it was needed! Thank you all for taking more time to address problems with our agent and go above and beyond making sure we were taken care of! Keep rocking it Veterans United and thank you for taking care of our veterans!

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend
headshot image of CJ Harrawood

Loan Officer: CJ Harrawood

NMLS# 2177972

5 out of 5 Stars
Would Recommend
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend

Thank you

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of George Eastergard

Senior Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

More Reviews

See all 415,181 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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