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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,291

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

0.5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

My overall experience was pretty good. Of course there was some stress along the way and definitely a lot of to do check lists! Lol but Madison and the team did great! Keep up the good work.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
Photo submission from Colin S.

John Parker is exceptionally knowledgeable, he is quick to respond and was extremely helpful through the entire process. This is my second home loan he has helped me with. John is the absolute best.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

My team helped me out so much! It was my first time buying a home so I had a ton of questions and they were ahead of me every step of the way so thank you a ton!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

The service provided by VU was nothing short of perfect. I went from beginning to inquire about buying a home a month ago, to getting through the entire process and moving in this week. They did everything they said they would do and more. My wife and I will be forever grateful to VU for making this so smooth and virtually stress free!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

3.5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend

I guys are great the team was honest straight forward and explained everything so things were understandable. They explained the process step by step and it all went smoothly thanks again to you Jeremy and your team

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
Photo submission from David B.

Our loan experience with Christopher and his team were exceptional. This is not our first VA loan nor our first home. They were on target with the timelines and very responsive. From the beginning of the process (Pre-approval) till the end (Closing) it was an awesome experience with Chris and team and! The client portal with the to-do list assists clients with what needs to be submitted. The resources are definitely recommended for new home owners. If you’re on top of submitting your docs, your loan will process will go much smoother. Even with S.L.O.W sellers agent and a slightly chaotic and somewhat challenged Title company Staff that we worked with, We Were able to close in 30 days! Thank you Chris, Jake and Matt. We definitely recommend This Team and Veterans United Home Loans!

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

I want to thank Alex and the team for all of their help. During this process, I unfortunately lost my mother and the team was very understanding and worked behind the scenes to give our family privacy but also move the process along. They also sent us a wonderful condolences gift.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

4.5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4 out of 5 Stars
Would Recommend

The team was consistently responsive and did an excellent job addressing all of my questions.
I encountered some frustration with how Veteran's United loaded To-Do items. Instead of providing everything at once, they would load a few tasks each day or every other day. Given that I was working under tight deadlines, having a comprehensive list of all the tasks I needed to complete at the start would have been incredibly helpful and saved me valuable time.
Overall, I appreciate their support throughout the process.

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

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5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4.5 out of 5 Stars
Would Recommend
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend
Photo submission from Albert S.

We found our dream home and property. Thanks Veterans United!!

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

4.5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

4.5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

More Reviews

See all 415,291 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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