My wife and I first reached out to see if we could buy a home, we didn't think we would qualify. What was great was finding out that we qualified, but also the entire process was done with great care and patience. Our team was there to guide us and let us know what was going on the entire time. We didn't feel that we were in the dark, and when we did have a question, they were answered quickly.
I highly recommend Veterans United for all veterans. They are easy to work with and give 100 percent effort in closing the deal.
The home buying experience we experienced with Nick and his team was outstanding. They are always available to assist. They communicated with us throughout the process. Any changes, document requests, etc. We highly recommend Nick Intrieri and his team. Their work made it possible for us to buy our dream home.
Tom and Gail Rawlings
This place is top notch ! I could not have had a better experience
Veterans United, particularly Mark Manos made my transition to San Diego a lot better. 100% hands down the best service I’ve ever received from a mortgage company and as an Active Duty Service member I have moved a lot and been through this process a few times!
Amazing team of professionals! They provided me with great support and information through my entire home buying process! They ensured that it was a seamless process from the beginning to the end. Buying a home can be a daunting process, but this team gave me the confidence to pursue my forever home. I’ll be forever thankful for all their kindness and wonderful support.
I’d say overall the team was phenomenal. I would recommend to all 1st time home buyers! Each and every person in this team made this a very easy process and were easily reachable when I had questions.
I would definitely recommend VA loans. I am so surprised that I haven’t used it in a path. I’m very impressed with the service the way it was done and I will recommend out to any veteran. I say thank you
We were in a time bind to get representatives from other financial institutions to respond to our texts and calls about making an offer on and then financing the house we wanted to buy. Our buying agent had worked with Veterans United on several other occasions and with Jake Hanson, specifically, so she called and explained to him our struggle. Jake called us back within two hours, got the process started that evening, and we were well on our way to getting the paperwork completed by the end of the next day. While buying a home is almost always laced with frustrations and tense moments, Together, Jake and Veterans United were the one constant throughout the entire process. We will continue to do business with them and hopefully refinance once interest rates decline.
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Thank you for your help with a very difficult loan!
Our team went way above to help us into our Home. Everyone was very Professional. Always there when we needed answers. We couldn't have done all of this without our Awesome team at Veterans United. Thank you all again for everything. Your are our Angels. Jay and Alana Webb
Retired Navy Veteran.
Well Dave Buchner was extremely disrespectful. He told me that VA United did not need my business. I was going to find a new Leander but already had some money tied up in the purchase of a home and was made clear some of it was not refundable. I truly felt that VA United would certainly treat me right being a disabled veteran were they pride them selves on helping veterans. They do not deserve the VA in there name. The crazy part is that in the end of loan i would have giving more that two and a half time the value of this home to them most businesses getting that much back should be a lot more courteous and respectful. Then after i purchased the home i was emailed twice about filling this review out. I was not going to leave one. After two emails and then a text message saying "We sent you a survey and if you could fill it out and give Dave a 10 " So i am not to sure if all there reviews in the past are true and accurate.
Response from Veterans United
Walter,
I’m so sorry you were treated this way and appreciate you sharing this with us. I want you to know the Client Advocate team is available if you’d like talk one-on-one with someone in more detail about your experience. We’re definitely here to listen and help make this better however we can. Please reach out to Client Advocate anytime from here forward and we’ll be ready to help.
Sincerely,
Kendra, Client Relations
Thank you all for helping me get the house I wanted you all were great and I am so so grateful I feel blessed to have had this team amazing job thank you all again for everything
