Veterans United Home Loans awesome! They make the home buying process for veterans easy. They make sure to keep you up to date on the progress of your loan and truly have been a pleasure to work with!
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
The team overall did a fantastic job.
Locking in loan options and underwriting speed could be improved. Market volatility greatly impacted the process and it would be innovative for Veterans United to make it possible to lock or shield during volatility.
Here I am finally all moved in and have them to thank!
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Thank you all for truly “Welcoming me home, and now, my being able to proudly share with my family and friends, my New Home, in every sense of the word.
I usually hate going through all of the stuff it takes to get a home but this team made it a pleasurable experience.
I am very impressed. I guess I got lucky this time:)
Thanks to everyone who helped me and my family make this possible. May this home protect and love us as much as the first, but i really want to extend my thanks to the entire Veteran home loan team for giving my family yet another place to call home.
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Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
Amazing customer service and consistent help throughout my refinance. Huge thank you to the Veterans United Family.
