This was a great first experience! They set the bar high and I will recommend them.
We couldn't have asked for a better loan team. Stress-free process all the way through.
These guys were truly a heaven sent made moove amazing.
Thank you!
Amazing working with Karol and team! Amanda provided amazing support got questions answered quickly. Worked through alot of difficulty with this home purchase since it was really unique. Took months before we were able to make an offer but everyone treated us kindly while we ran numbers to ensure it fit our family and budget. This home we are hoping to be our last home purchase but if not I know I can trust them. Thank you
Fourth home purchase and this was the easiest process and great team to work with.
Great Team!
This team was excellent from start to finish. They were responsive to questions, quick to provide any information I needed, and proactive in letting me know if I had missed anything. Their knowledge and attention to detail helped ensure every aspect of the process was covered, making for a smooth and stress-free experience. I would highly recommend working with them.
I had a wonderful experience with them in my first VA home loan. They secured me the lowest interest rate, and they were there to answer any questions throughout the entire process. They were with me during every step of the process, which for smooth sailing throughout. I would highly recommend Veterans United.
Every one on the team was very helpful even when I asked a million questions
Bryce is extremely helpful and was able to expertly explain the process of buying a new home to a first time home buyer.
My loan team was ABSOLUTELY amazing!!! Their open communication and response times were fantastic! They seem to love their job and helping home buyers!!!
I have mixed feelings about using Veteran's United. Loved the real estate agent they referred us to, the concierge was super nice, and the loan officer good. The insurance rep found us the lowest rate for home owner's insurance so no complaints there either. However, they use a middle-person called a loan coordinator who we did not like at all. Not sure what that individual's purpose other than pass along or ask for information for the loan officer or underwriter; seems like work the loan officer could do. Would not recommend using any lender who uses something like this. We found that part of the process frustrating because ours didn't seem to review any of the documents we submitted and ended up asking for duplicate information that had already been provided.They seem to struggle communication across the team. We provided detailed information to the representative when we initially inquired; income, employment status, ect. However some of the information never made it to the loan officer until right before closing, causing a lot of unneeded anxiety throughout the process. In the end it all worked out but I feel it could have gone a lot smoother.
Excellent professional services
Flawless process for loan approval
Secure portal access and ease for submission on required documents
