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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
477,026 reviews
1,028 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 477,026 unfiltered reviews

Starting on Page 236 of 15,901. Return to Page 1

4 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

4 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

4 out of 5 Stars
Photo submission from Connor G.

The process is long, but worth it in the end. Ask for Matt or Becca; they do not disappoint.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Excellent and Responsive team!!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Mike Quinn

Loan Officer: Mike Quinn

NMLS# 2736922

5 out of 5 Stars

I will recommend VU to everyone. Super friendly informative never pushy. Fully explained each step of the process and even respond to texts at the strange times I would send them. The to do list is so easy to use! The insurance co

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

Aaron Swanner and his team were awesome! Made this experience much smoother than the last time I used VU about 4 years ago

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

0.5 out of 5 Stars

I specifically told my team that this was all new to me since this was my first purchase. I was assured that I would have someone guide me through the process. I only got contacted when I didn't go and figure out how to complete tasks without any help. And even then, it was just a simple, "you have tasks to do." My realtor did almost no work when it came to searching for a house and even did the final walkthrough without me (I didn't know that was not normal since I HAVEN'T DONE THIS BEFORE).

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Photo submission from Jesse P.

As much as I wanted to go with Navy Federal Credit Union for my mortgage, the constant communication and speed of responses from Veterans United gave me more confidence that they would be able to get my loan closed on time with little friction. A+

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

3.5 out of 5 Stars

Pretty easy process and guarantee once they tell you that you qualify.

headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

5 out of 5 Stars

Very smooth loan application and closing process. Very responsive to my questions and concerns. I shopped a couple different VA lenders and I was able to get the best interest rate and lowest closing costs with Veterans United. Highly recommend!

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Photo submission from James H.

This company worked hard to get me an outstanding interest rate and therefore the best home that I have ever had! It’s hard for me and my wife to believe that we are living on a golf course in a resort community.

headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

4.5 out of 5 Stars
headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

I would highly recommend Veterans United. Mr Landry, Mr Patterson, and the whole team were outstanding to work with!! They were very accommodating to my needs and made every effort to meet those needs. I am now in my dream house thanks to Veterans United. Thanks again to the whole team!!

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

Andy our rep did an outstanding job of taking care us, answering all our questions, guiding us in the right direction, seeing we got the best rate possible. He did this with a pleasant attitude and returned all our calls promptly even when he went on vacation. We couldn’ have expected a better experience overall.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

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5 out of 5 Stars

Hey i was a little fearful an stressful after we was suppose to close an it was delayed.but the team assured me we are moving forward an thats what we did an I am enjoying the New
home
feet up Thank thank you thank you

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

From beginning to end the process was smooth. The entire team communicated throughout every step. I didn’t feel pressured or rushed.

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

My case was a little difficult because of the builder. However my loan team stayed in the pocket and stuck with it ensuring that I was able to move my family into a home we love. Philip in particular was very friendly and ensured all of the information he conveyed was accurate and timely.

headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

4.5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Photo submission from Frederick B.

This is a wonderful organization and would give it a 10. Will recommend it to everyone we know who needs help. Give Veterans United a call and let their team help you through an easy transition of buying your new home. My team was awesome, they help us dot all of our "i" and cross all of our "t" which made it very easy for my wife and me. Great shout to Mike Patzius and his team.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4 out of 5 Stars

Not knowing about the FLHB grant sooner and being able to track progress of approval would have been very beneficial with an additional $20k

headshot image of Kurt Rinehart

Loan Officer: Kurt Rinehart

NMLS# 2767882

4.5 out of 5 Stars

Matt Hina is great! Very helpful and kept me informed throughout the whole process. He was always available and answered my questions quickly. I would not hesitate to use Veterans United again. The whole team was very helpful!

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

Lots of support and quick communication from this team. Overall great service thats both convenient top notch. Mike-

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

4.5 out of 5 Stars

I feel Lauren lagged in communication

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

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