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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,291

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

For anyone buying or selling a home, I highly recommend Veterans United. They are extremely professional and personable. They know what to do, when to do it, and how to explain everything. They emphasize the importance and promptness of different documents needed and relayed this information to us. We had a totally stressless purchase. Awesome

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend

My team was outstanding: Joe, Susie, Rob, and Emily. A big shout-out to Rob, my loan coordinator, who went above and beyond in answering questions and helping to keep the process on track. For a first-time home buyer, this was an easy process.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Would Recommend

Absolutely an amazing team that helped me through every step of the home buying process

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend

Overall a great experience. Everything was done smoothly and quick.

headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

4 out of 5 Stars
Would Recommend

This is our second time using VU and we would recommend to anyone.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
Photo submission from Deborah F.

These are the best people to work with. They made the whole process simple. They are very professional and people oriented. It was a pleasure to work with the whole team.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

The team was very helpful and shared their experiences throughout the process.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend

Chris and Joel were outstanding, everything i had a Task to do they were right there every step of the way to walk me thru this! This was my first home purchase and honestly it was all very smooth! Will use them again! Thank you team for everything you did for my family.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

Loan Coordinator Anna Barton was amazing!! Very helpful and knowledgeable!! Also, very personable, made me feel like I was her only client any time I spoke with her. It's awesome to be able to actually feel like part of the Veteran's United Family!!

headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend
Photo submission from Dawn M.

Very thorough on what is expected, very up front and easy to understand. The agents were very friendly and kind. Thank you for all your help. I am enjoying my new home immensely!

headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

4.5 out of 5 Stars
Would Recommend

My 3rd house that I have used VU and have always been provided excellent service. I recommend them highly

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

4.5 out of 5 Stars
Would Recommend

Communication on what military documents was needed was not made clear until it was to late. I had to switch to a conventional loan.
At the closing there was a glitch about the requirements to wire money to the title company. I asked Nikki and Steve on what was going to be needed on the day of closing and how to be ready. They did not provide that guidance. On the day of closing I was unable to wire money from my bank because I was not prepared. My bank will not do wire transfers on line. I did not know this because did not know to ask the question. I had to drive 3 hours to a bank branch on the day of closing to do an in person wire transfer. Not to mention it was me who was able to research and discover how to resolve the issue. I felt very alone, disappointed, and worried at the closing.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

It’s unbelievable. Our first home purchase went pretty smooth thanks again.

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

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5 out of 5 Stars
Would Recommend

I appreciate everyone who was apart of the process and helped me along the way. This was a very smooth and fast process. Nothing I would change about how everything went. Thank you everyone!

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend
headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend
Photo submission from Crystal C.

Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

4.5 out of 5 Stars
Would Recommend
headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
Would Recommend

This process and this team were absolutely outstanding. As soon as we found the house, we were looking for they help take control and led us to the finish line. I can only offer my highest praises for this team and my utmost gratitude for everything they have done. Thank you all so very very much.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

As a first time buyer, I can’t imagine the process being made smoother or easier. Great job, and thanks to Veterans United for all you do for veterans!

headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

More Reviews

See all 415,291 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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