We are so thrilled with and thankful to the Veterans United group for their support during our home buying process. It was completely smooth from working with our accommodating realtor, Brandon, and our thorough and responsive lending team of Richard and Kapil. We had been warned that getting a VA loan could be tedious and arduous but that was not the case with Veterans United. I cannot recommend this group and our team enough.
Joel and his team did a fantastic job. Twice! Couldn’t ask for a better company to be in my family’s life! Thank you Joel and everything you guys do!
Great experience!
This is my 3rd VA Home Loan and for some reason, the underwriter was being extremely picky about my time/travel share details. Started the process with a higher than normal debt to income ratio due to an auto loan my ex wife was supposed to take over (and eventually did). Just seemed out of the norm as I had almost the exact same background during my last loan application process...I'm sure there were differences but this was not expected and seemed really intrusive.
The process was pretty easy otherwise. The online to-do list and document center was user-friendly and easy to navigate.
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I would definitely recommend veterans United. They made our first home buying experience extremely easy and stress free to navigate. Helped get our scores where they needed to be and kept communications open through the whole process.
I must say I really enjoyed working with the team. I did not have a bad experience with even one of them . no where along the way did anyone make me feel like they were doing me a favor and I really liked that. More than likely I will never buy another house but if I do I would go through Veterans United . Thank you to everyone who helped to make this possible and thanks to my entire Team. Bill and Linda Lincoln
Response from Veterans United
Hi Lucas, Based on your rating, it appears we might have room to improve. We do not want to make assumptions; therefore, we invite you to connect with a member of our Client Advocate team. We value your thoughts on improving our client experience.
Veterans United doesn't play. They followed up at least once a week to ensure we kept up to date on our "to-do" list and made buying a home fun and easy. Well done team.
Life can be so stressful and more so when buying a new home. I have been blessed to have such a great support with Veterans United. Everything went smooth and my team was there to answer any questions we had. When we decided to refinance, they were there every step of the way. Thank you for making our experience flawless.
