I am highly thankful & blessed to have a team whom provided top notch services for me. Truly a 10 star team.
We appreciated Veterans United’s resources about home buying information sent to us every step of the way, excellent customer service and professionalism during the entire home buying process. They offered a very smooth process with consistent support from our excellent loan officer every step of the way. We felt supported and confident about the loan and home buying process. We recommend Veterans United and will work with them again when we move in the future.
This was my first home buying experience, and they made this process very easy. Every step of the process was explained and handled by them which made this whole process painless!!
Loved how the team worked together to make our families dream come together thanks from the Hodges household
They were on top of everything! Addressed everything we need.
All in all, Veterans United couldn’t pick a better supporting team than what was given to my wife and I in this whole process…excellent customer service, professionalism. Great communication, and of course, they’re untiring efforts in finding our dream home. With that said, the Veterans United team including Tyler, Ashley, Maxwell, Beth, and Bailee were all instrumental in our house hunting venture. Thank you ALL!
The whole Veterans United team is amazing, they all treat you with respect and know what they're doing. I highly recommend them to anyone and everyone looking to buy a new home
Overall my entire team was very knowledgeable and helpful through the whole process. Would 100% recommend to others or do the process with them over again.
Absolutely amazing experience. Not only did Mark and his team do their job exceedingly well, they covered much of our realtor’s job when the realtor failed in several aspects. They took the lead in correcting and following up on any issues we had, answered all of our questions quickly/accurately/precisely and coordinated things beyond what was asked of them.
The whole team did an excellent job.
This was a fantastic team to work with. From the beginning to the end you guys were great. You always kept me informed every step of the way. I would highly recommend you all. Thanks guys and a job well done!!!
Someone screwed up the paperwork and it cost me 4,000 extra dollars than what my original closing cost would have been. The total was over 9,000 when I expected to only need to pay 5,000
Response from Veterans United
Savanna,
I’m sorry to hear this and appreciate you writing. Our Client Advocates are here if you’d like another set of eyes on this with you. You can reach the Client Advocates anytime. We’re here to help however we can.
Sincerely,
Kendra, Client Relations
As I explained in the earlier explanations. My homebuying process through Veteran's United damn near made me feel guilty honestly. You guys made this so easy! Professional, Understanding, GREAT COMMUNICATIONS, Kind-Hearted and no lie, you guys were there EVERY STEP OF THE WAY and that alone made me soooo comfortable and calm. Can't forget David Bruin. He was my first contact and gave me the best advise with working with improving my credit so that I could qualify --- Thank you sir! I've now passed that to others to try to help them...WOW! I BOUGHT A HOUSE FOR MY FAMILY Y 'ALL! This is still so surreal! Thanks Veteran's United. Love all of you guys! Salute
With service as great as Veterans United, it almost felt wrong, like I was stealing someone's house that they worked for and I just reaped the benefits, 12 out of 10 would recommend again
My expirence wit VU was great and timely.VU was there when I n
Worst experience buying a house! Will never use Veterens United again, will tell everyone else not use also.
Response from Veterans United
Thomas,
Thank you for writing. I want you to know we're all ears. If you'd like to talk with us further about how things went, our Clients Advocates are here for you. We hope to learn where we could've done a better job for you so we can improve for your fellow Veterans moving forward, too.
Sincerely,
Kendra, Client Relations
