The overall experience with VU was excellent. At the very beginning, we were treated with the utmost respect and courtesy. Our journey took un into two states which required our loan agent to change. This occurred without any delay in our house hunting. When we found the house we wanted our VU team jumped though the hoops for us. If the truth be known, it was easier to purchase our home through VU than it was donating our boat to charity. Given the opportunity, we would use VU again. We have already let our friends know about your great service. Thanks for everything. SEMPER FI!
My agent Lance and his did beyond their best to help me get the home I wanted. I really appreciate all of their help and I do plan to work with them again in the future. 10/10 would recommend to a friend.
It was a stressful journey, but the team helped trough the tough moments
This was my first time buying a home and I was very eager, nervous and a little overwhelmed but my team at Veterans United was always there for me and my wife through the process. My questions were always answered and thanks to them we got the house we loved and got it in a very timely manner. I will recommend Veterans United every time and will use them again in the future.
We could not have asked for anyone better to help us during this journey! From Kole who was absolutely amazing to Rebecca who guided us along the way and was always right there if we had questions and put us in contact with Jerrod the best Realtor anyone could ask for to Brett who helped us finish the final steps. Y’all were absolutely amazing. Sending gifts for us and our dog, and them having a personalized touch at that! We will most definitely be recommending Veterans United to anyone that will listen! Thank you all for being awesome. We greatly appreciate everything you have done for us.
Kelly and I can not state how happy we are. Danielle and Jess and Camron are outstanding. They went so far out of there way to help us get our new home here in South Carolina. They called us almost everyday to keep us updated. This is one time that I can say that Veteran's United has a great team there. If they were to ever let them go it would be a BIG MISTAKE. They are all about supporting the Veteran's in the most HIGH resect and made me feel like a great person. I could say more and go on and on and on but If you don't let that team help you, you are making a BIG MISTAKE.
Great job everyone. I will recommend you guys highly
I had such a good experience, everyone on the team were very helpful and always kept me updated on my process. The whole team were great and always answered all my questions
The provided services were amazing and really helped my wife and I find a new place and worked with us big time and explained everything to us
It takes teamwork to get things accomplished...and I most definitely was blessed with an awesome team
This whole team was spectacular and I will be recommending them to every Vet I know buying a house. Also my Realtor was so impressed they also will be recommending this team to all their Vets buying from them.
Without my VA home loan, the idea of owning a home was a distant dream. The VA made that dream a reality by making it easy to understand while walking me through every step!
The request for closing funds was premature and unnerving at times. It may have just been wording, but better clarification of when funds should be expected to be in the appropriate account should be tempered with the knowledge that the funds won't be available until after the close on the sale of the loan applicant's current residents.
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Alice and her team made it easy for someone clueless like me to be a first time home buyer. very reliable and trustworthy
Brian Nelson , Kathleen , Vicki , Brain Mullins (realtor) and my insurance guy I can’t remember his name ! He was great . This team is one of kind and one hell of a stellar customer service ! The first time I tried to go with Veterans Hnited was not a pleasant experience for me years ago I had a loan officer that was not people friendly and definitely not for me . When I called Brian he took all my info and said that I would be able to get a house in November 2022. I had some prior financial obligations and he said I will be ready to go in November. Almost a year later . He never forgot about me he got me hooked up with Brian Mullins my realtor in my town . This whole team started to like call and introduce themselves ask me if I had any questions and began to take care of personal needs . I had my doubts because of the first experience with veterans United and I was I overwhelmed with so much attention! This team made me feel like a million dollars . Step by step day by day I used the tools online and followed the instructions . My team answered and questions I had via phone , email or a just call! I have never had this kind of services! I’m proud to be a veteran and I’m proud of Veterans United providing me with a team I will never forget ! The struggle is real but I didn’t do it along! This team reassured me with any doubts that everything gonna be ok and if we hit a bump we can work together and fix it ! I’m telling my story because most vets like me having poly trauma issues don’t won’t to deal with a lot of people let a long all the paperwork ! This was the smoothest transition I have ever had ! I hope and pray that all veterans using veterans United will have the same experience as I did. My team had patience they were all very compassionate, professional, knowledgeable hard working team! Gonna Totally miss you guys ! Thank you for making my first home buying experience something I will
Never forget ! Also thank you for my flag pole holder , my socks , welcome mat and my sign for my house (Lopez) . My friends and family couldn’t believe the experience I had ! I dont talk about a lot of things but I will tell vets this is way to go … Veteran United !
The staff at Veterans United was very helpful and professional. I would definitely encourage veterans buying their first homes to choose Veterans United!
