I can't imagine ever purchasing another home without Veterans United by my side. They made the process easy, understandable and no pressure. I knew exactly what I could afford before I even started the journey. With the exception of inspection cost, I really did buy my house with NO MONEY DOWN!! I couldn't have done it without my loan officer Kody Gilbow and his team. Thank you for the gifts and your welcomed to stop by any time!
Everyone on our team was very professional and friendly. Made everything easy to accomplish.
I had a great experience with Eric, Shan, Kimberly and Esther, and I couldn’t be more pleased with the entire process. Having some previous experience in the past, I was looking for a team that would be informative but not pushy—and that’s exactly what I got. From the start, my loan team was a perfect fit. They kept me updated every step of the way and were always available to answer questions without overwhelming me.I really appreciated the convenience of the electronic correspondence and document signing, which made the process so much easier. A highlight for me was the concierge service. When I was struggling to find affordable homeowners insurance, they went above and beyond to assist me. Additionally, they provided a fantastic realtor who turned out to be an absolute dream.What really stood out to me was how I always felt like the team had my back. I never felt like just another file being pushed through the system. At the same time, they respected my need for simplicity and brevity. I didn’t need constant hand-holding, but I appreciated knowing they were getting the job done efficiently without unnecessary check-ins.Eric’s team struck the perfect balance of professionalism, support, and independence. I would highly recommend them to anyone looking for a seamless and stress-free home buying experience.
Veterans United Home Loans is a company that’s cares about its applicants. They treat all Veterans as they would their family members. No question is ever treated as silly and once asked an answer is quickly forthcoming. We are extremely pleased with the service they provide.
Every one we worked with was great
Veterans united has been amazing to me, everyone i have talked to has been nothing but polite and respectful. Thank you for making my hone dreams come tru.
Great working with Eric and his team. Eric knows his product and there wasn’t a time where if there was a question there wasn’t and answer that proved beneficial. Excellent communication, fast responses and very pleasant to work with.
I'm speechless!! Awesome experience!!
Thank you all for the help and the in put. I learned a lot in this journey of buying a house. Remember we are stuck together for the next 30 years.
I want to take this time and thank Charlie and his wonderful team. They made the house buying process not only seamless but fun. I have had nothing but fantastic yet professional interactions with each person on his team. They also sent me an adorable welcome home gift for me and my pup Ranger. Just all around amazing team!
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When we started this process we did not have a clue. Veterans United guided us every step of the way. They answered any and every question we had. This program was so helpful. Everyone is so nice and professional. They know a lot about the process and it shows
We had a great experience with Veterans United, couldn’t have asked for a better team!! Got all our questions answered without a problem and they went above and beyond to make sure we had the best experience. We’ll be forever grateful!!
Corey was great!
Great experience. Everyone assigned to me was very professional and knowledgeable regarding the home purchase process.
I ain't got nothing good to say I don't say nothing it ain't even worth it I'm in the house I had to pay it call trapman
Response from Veterans United
Hi Harvey,
I’m really sorry to hear you feel this way. I know surprises like this at closing can leave a bad taste in your mouth, and that’s not the experience we want for any of our Veterans. If you’re open to it, I’d really like my team to take a closer look at what happened and see if I can help.
Please don’t hesitate to reach out to us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re here Monday through Friday from 9 a.m. to 5 p.m. CST, but you can drop us a note anytime, and we’ll follow up.
