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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,170

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 409,170 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

4 out of 5 Stars
Would Recommend

VU helps veterans and stays competitive with rates and pre-approval.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
Photo submission from Oladotun O.

Veterans United loan process is quick, as long as you respond on time to information requested. They made my first time home buying stress free. I will recommend them any day, any time. They are the best!

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend

Felecia and Jennifer made buying our home easier than I expected.

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Veterans United Team,I am writing to express my heartfelt appreciation for the incredible service and support you provide to veterans and their families. Your commitment to ensuring that we have access to the resources necessary for homeownership is truly commendable.In a world where customer service can often feel lacking, your team stands out as a beacon of reliability and compassion. It’s reassuring to know that no matter the time or day, you are always just a call away, ready to assist with any inquiries or concerns. The dedication you show to your clients reflects a strong moral sense and a genuine desire to make a positive impact on the lives of veterans.Your efforts do not go unnoticed. The work you do not only facilitates the dream of homeownership for many but also fosters a sense of community and support that is invaluable. Thank you for being a trusted partner in our journey towards securing a home. Your professionalism and integrity inspire confidence and hope.Once again, thank you for your unwavering support and commitment to serving those who have served our country.Warm regards,
Jeff

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

This is our second home purchase with Veterans United and we couldn't be happier and I strongly recommend that anyone else use them and they'll be fully satisfied and well cared for.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

4.5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend
Photo submission from Kim J.

This was my first home buying process. Veterans United and the team that assisted me held my hand and answered even my simplest of questions and made me feel comfortable throughout the entire process. The open communication throughout everything allowed me to see every step of the process. I would highly recommend them.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Treated me well.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

Just a huge thank you to everyone for making what is normally a stressful process a pleasant one!

headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

5 out of 5 Stars
Would Recommend

Great team and they do excellent job
all departments do their work

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Hannah and her team were fantastic. I will definitely use Veterans United again in the future.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend

This is our 4th time using Veterans United and each experience has been amazing. They are helpful, efficient, and make the process easy and painless. I am so impressed by their customer service and support. They are my go-to for refinances and new mortgages.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Every step of the home buying process was easy and smooth with the team I was given. Each person gave me the best information and made sure I was well informed before I made any decision. I couldn't have asked for a better team and realtor.

headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

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5 out of 5 Stars
Would Recommend

This was our first experience buying a home, we were scared, nervous and uncertain. The VU family did an amazing job making us feel comfortable and ready throughout the entire process! Amazing team and we will recommend!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

The loan team was very helpful and on top of things even when the closing was delayed twice by the short sale negotiations. I appreciated all the work everyone did to ensure closing was as soon as possible on our end.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
Photo submission from Catherine G.

The lender I had was Craig he was great walked me through everything that I needed to do. My advice to anyone looking to get a VA loan if you feel that you qualify to give them a call.

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
Would Recommend

No complaints from peanut gallery

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

There’s no way I would’ve known how to do what she did for us. The refinancing was extremely easy process. I want to thank the entire crew for everything that they have done for us. You have an awesome team.

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

More Reviews

See all 409,170 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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