My only issue was being informed we were waiting on documents the day before they were do. A reminder that we needed these documents a day prior would have probably led us to closing on the scheduled date.
I would definitely work with the team of people we had working for us again. Jason Bals, Megan, Deloris There were others that helped a lot too Katie was one when we first called. I’m sorry if I forgot some but everyone we worked with were amazing. Thank you so very much
Gary and Cindy
I went into this deal with nightmarish stories I have previously heard about the house buying process. I was pleasantly surprised that the entire process from start to finish was a about 30 days. My loan officer Shawn S. and his team, kept me informed every step of the way. Thanks Veterans United
I truly appreciate all the help we were given by Veterans United.
United Veterans has been absolutely the best partner with my first-time home buying experience. The whole team from the beginning to the end have been so helpful and fantastic to work with.
Would recommend VeteransUnited to those needing a well organized, crack staff to help the transition of buying a new home.
Absolutely amazing! Super friendly, professional, polite and most of all helpful! 10/10 will refer anyone!
Overall, one of the best choices I've made. I had an excellent team!
Thank you for giving me the chance to break generational curses and giving my daughter a better chance at life. For this I will always be grateful for your company and specifically the team under Sam Brown for making me a new home owner!!!
Taylor is amazing and I would recommend her to provide the excellent service to future buyers.
Our builder's sales rep sucked, thankfully Sarah and John did not. In fact, exactly the opposite. They helped us get stuff moving at the end and got everyone on the same page again. Thanks!
As a first time home buyer, we are so glad we went with Veterans United! Our whole team made us feel like part of a family and we’re with us every step of the way. Buying a home has many moving parts but our team at VU thoroughly explained each part and made the whole process simple to understand and as seamless as it could be. Special shout out to our loan coordinator Lauren, she made us feel like she was our best friend and went above and beyond to ensure we had the smoothest mortgage experience possible. I could not have done this without her by my side and I would recommend our team to all veterans looking to purchase a home!
Ross and the team at Veterans United were incredibly helpful throughout the process. As a first time homebuyer who was doing the process from overseas, it seemed like daunting task to purchase a home. From the moment I reached out to Veterans United, everyone involved made the process easy to understand and streamlined. Ross was always available for questions and the team could not have made this process any easier. Will absolutely recommend Veterans United and Ross and any service members I know who are looking to buy.
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The only issue was a delay in closing due to multiple "reviews" that were needed. The appraisal came in just short of our offer, but our contract already had language in it that stated I would pay the difference in cash. VU stated a couple of times that this needed to be addressed which caused a delay when it was already in the contract they had from the very beginning. This cause me to pay several extra hundred dollars in rent since the seller allowed us to move in before closing. We should have been able to close many days earlier if not for this oversight.
Horace was amazing!!!! Always providing exceptional service going above and beyond. Myself and my wife Megan live busy lives and he consistently made the experience comfortable for the biggest decision of our lives as first time home buyers. We had better offers from another lender but went with Veterans United soley because of Horace, he displayed the epitome of professionalism, customer service, and technical expertise. Between everyone he talked to no one came even close to him.
10/10 would recommend any veteran military affiliated person use them they are great trusted and have you're interested in mind.
The refinance process was wonderful, the team made it stress free and fast. Always talked to me professionally and answer all my questions. Friendly people and treated my wife and me as family. Will truly recommend anybody to used the VA Home Loans for anything. Thank you again for everything you guys did…. Truly Happy….
