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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,143 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
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Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,143 unfiltered reviews

Starting on Page 2437 of 14,839. Return to Page 1

5 out of 5 Stars

Without question, I couldn't have asked for a better experience than with Phillip Bacon and his team at Veterans United. I had already started dialog with a different lender a few months prior but felt cold feet and the process felt complicated. After, my conversations with Phillip, everything made sense and it was as easy as putting one step in front of the other. Me and my wife are thrilled with our purchase and everyone we know that we can refer to Phillip and his awesome team we will!

headshot image of Phillip Bacon

Loan Officer: Phillip Bacon

NMLS# 2340159

5 out of 5 Stars

The whole team was amazing to work with from start to finish. They even remembered we had cats and sent us a special gift for them after we closed. It was so thoughtful and we appreciated it so much. We will definitely recommend Veterans United to anyone who’s looking for a home-buying team!

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars

Veterans united will never let you down and will always strive to give you the best experience even when the other side tries to do wrong these guys and girls will fight for you. Keep up the great work. Yall make dreams come true.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars

ashley parker was also very very outstanding and was always there when i needed her -- thank you all for all your help THE MANZI^S

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

4.5 out of 5 Stars

I highly recommend using Veterans United! A friend of mine recommended them and I'm so glad for that recommendation. I just bought my first home via Veterans United. The whole team was very helpful and definitely assisted in making the whole home-buying process feel much more manageable for a first time home-buyer such as myself. Thanks for all the help!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

4 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

4 out of 5 Stars
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

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5 out of 5 Stars

Althought the team was great, the relators were awful. We worked with two realtors assigned to us by VU and we were not at all happy with how they handles anything. The first seemed very confused at the simplest questions, and the second didn't seem to have anything under control and was always slow and behind the aggressive realotor we needed.We would recomend anyone that uses VU to find their own realtor.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

The whole team made sure my hone buying experience was easy and efficient. Thank you so much.

headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

4 out of 5 Stars

My unfiltered review wouldn't be shared with the world. Richmond and Sarah were on top of everything thrown at them. They fought every day for me. I definitely feel like we were at war in this process and they stood by my side and even tried to jump in front of a few of the bullets that were thrown our way! I had a great team throughout the process. We as a team only had issues with one single department, however the two of them got it done for me! On behalf of my family and myself, I would like to thank Sarah and Richmond for giving my family our very first home!

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Everyone involved have been very helpful and responsive. All questions and concerns I had were handled quickly.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars

If you are a fellow veteran definitely go with Veterans United for a home loan. Just do your part and they will do theirs and assist you along the way!

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars

I enjoyed working with Veterans United! They were helpful from start to end and they made my first home buying process smooth! Thank you all again!

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

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Experience first-hand why 353,522 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

I can’t believe how easy our team made the home buying process!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

The best decision I made months and months ago was to connect with this Veterans United Team: Jason, Trish, Carrie, and Allie and the rest of the crew. They really took care of me and made the process enjoyable and the finish line was a great celebration for the entire family! It feels like they are part of my family!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

Burly believe that none of this would have been possible without Julia and her loan team! If I had to go through this process again, then I would only if I got to work with Julia and her team!!!

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

0.5 out of 5 Stars

The VA did not explain anything, did not even keep in contact about what was going on or needed. Talked to the realtor more than anyone and he explained everything to me perfectly

Response from Veterans United

Hello Kaylee, thank you for letting us know about your recent experience with the VA. Although we work directly with the VA we cannot speak for the VA. Our goal is to promote clear communication between the two parties. This feedback will help us accomplish just that. Thank you again for choosing Veterans United.

5 out of 5 Stars

Veterans united was and is the way to go if you’re looking for a home. They have all the resources to get you your home

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

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