I can’t say Thank You enough to the entire team at My VU !!
Everyone was so On Top of their Game it was unreal!!
I am so pleased with my experience
There was countless times that the ball was dropped on her end and things she told me kept changing which prolonged and extended the process.
Response from Veterans United
We appreciate your feedback, Lawrence, and we apologize for any of our actions that led to a delayed closing. We're grateful our Client Advocate Management Team was involved to ensure no further issues arose. We hope you enjoy the benefits of your refinancing for many years to come.
Veterans United is a great company that offers superior service. The willingness to assist the consumers through each stage is comforting.
I can’t fully put into words how the Veterans United team has made my family’s dream a reality but I will try! My girls and I have been through a lot in the past 5 years. A divorce, losing my dad and step dad, starting a new career, and completely uprooting, moving clear across the country. We needed some positivity in our lives and stability so I decided it was time to purchase our first home! The first time LaSar reached out to me it was instant relief! She explained what would happen and gave simple words of encouragement “We’re here to take care of YOU”. Everyone was so knowledgeable, and helped me every tedious step of the way. My realtor Melissa made me feel at ease about house hunting and kept me abreast of how the process goes. She said “Take your time, buying a house is nothing to be rushed. Trust me I got you!” ANS SHE DID!!! I love how kind hearted and genuine she was about making sure the girls and I got exactly what we wanted! Im forever grateful to her. Jackie and Kayla were equally amazing. I had no idea how the home buying process worked and they both comforted me by providing me with material to read and talking me through each step. I was always clear on what was happening and that made life easier for me. I appreciate everyone who was there for me and my family! We love our new home 🫶🏽
Strongly encourage you to work with VU for all your home loan services! Lindsey Edgell the loan officer was AMAZING! & I can’t wait to work with her in the future.
My team at veterans united was friendly, efficient, and knowledgeable. They were there with answers and guidance throughout the entire process. They made buying a home a more easy and streamline process than I originally anticipated. I will recommend everyone to veterans united in hopes that they receive a similar experience.
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Jimmy the Veterans United Loan Officer was the best part of the team. He was professional and friendly. Contacting me as details were needed but not too often. Great work!
The easiest part of the home buying experience is getting approved. The hardest part is closing. Ryan, Annie, Julie, and all of the behind the scene crew really kept me motivated to accomplish this dream come true even when I thought my frustrations would defeat me. I’m so glad I trusted them and the process to close in a timely manner and move into a place I can call home.
Absolutely wonderful team! Also, would like to thank Lisa Shrum for her support throughout this process! I’m so happy and grateful to have Veterans United on my side during this process…… you all made it simple and easy!!!
I felt that were I given more specific information about what was needed, especially with the tax info, there would have been less back and forth.
I just want to thank all the people involved with me buying a home. They was always there when I needed them.
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So helpful! Was somewhat worried about buying a house in this market but the team made it easy!
I think there were some requests that were made that were not quite right. But the end result was great!
