Closing was quick and easy and the team kept me well informed about what was happening.
If you are debating on using Veterans United to purchase your home, I would absolutely without a doubt tell you that they are the best way to go! Buying a house seemed like something that would never happen for me, but thanks to my team the idea that seemed so far away is now my reality. Without my loan officer Josh Jennet and loan coordinator Ofelia Clements I would not be sitting in my bedroom in my new home. I highly recommend working with them, and I will be requesting them the next time I buy/refinance. Thank you Veterans United and my loan team!! Forever Grateful
Just want to reiterate that we had almost giving up on buying a house and Alice got us more than we had asked for and ensured we closed ahead of schedule. She took it upon herself to rectify our situation and get us our house. She has excellent people skills and an immense knowledge of her profession. She deserves a raise!
I could not say anything negative about Veterans United Home Loans or about Devin and Jason and I could not say enough good things. I knew very little of the home buying process but they patiently walked me through and made the whole process quick and easy. All parts deserve an A++.
Didn’t answer question. Busted settlement date atleast 2 times. Last minute submissions required. Overall would have preferred someone else.
Response from Veterans United
Brian, your honest feedback is valuable and we thank you for sharing your voice with us. A member of our Client Advocate team has attempted to reach you directly. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
It was a great experience they made it very easy and worked with me day by day and I appreciate everyone that was involved
I would like to say with a huge smile that all of you were awesome from the very beginning til the end. I'm glad I had the pleasure of getting to know you all.
Outstanding job Mr Steven Brockman and Mrs Anna
Jayamanne was the perfect Loan Officer. There
Communications was second to none! I can said this enough Outstanding job!!!!
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Great experience. Home loan heros all!
Was not impressed with the loan assistances, I started for feel like I was being passed off between the two. This made it very difficult to get paperwork processed, and I was constantly have to resend items. For as helpful as the rest of the team was I feel the two assistants just weren’t 10 like the rest of the staff. But overall I’m very happy with how Chris, Sandy, and La Sar took excellent care of me.
