The VA needs to work with better more honest appraisers. The appraisal came in very low because the person lied about the heat in the home. When we called them out they then claimed the heat didn’t work. Our closing was delayed because we had to have the seller contact an expert to validate the heat worked.
If I buy another property, I will ask for Josh and Kayla.
We shopped around for a few different lenders and at the end of the day veterans united and team members put up the best deals and best customer service.
Was a long haul everyone kept there professionalism and continued to communicate and work together.
YeeHaw
Although buying a house for the first time was really exhausting and stressful, my entire VU team and realtor made the process better Han I could ever have imagined. They were very responsive to any concerns or questions I had and provided me with outstanding service.
Good experience, but not great. Underwriting wasn’t as responsive as my MLO. They also chose to fund the Monday following closing on Friday that threw a wrench in the process. Previous owner was expecting his money Friday, I was trying to move out of my place I had to be out of by Sunday and the owners didn’t want us moving until they were paid. I think we could have closed earlier. I think some of documents were excessive I had a local MLO look at my documents and they could have gotten me approved without the other things. Out of respect for Aaron’s hard work I decided to stick it out. I’m on the fence about having my fellow veterans use it if the process is the same for them. I think a local office would be easier to go through.
The real estate agent veterans united hooked me up with was top notch I couldn't have asked for someone better than Frank. He wasn't pushy about trying to take me to my limit of borrowing, he was able to set up about 14 homes for me to look at in a 2 day window, and he explained things in a very simple manner.
Donald was really good for a mortgage officer, nothing bad to say about him. His team I wish they would've been more knowledgeable though. They'd reach out all the time see how I was doing but I had a question a few times and they didn't know the answer and said they'd reach back out, but didn't. I had to call Donald personally and get the answers.Overall, very happy with Veterans United and their service.
We are very pleased with everything our team did for us they are truly amazing thank you to everyone involved
A little more clarification on some issues are needed. All in all great service.
This was an awesome experience working with a wonderful team like this. Anytime information was needed the team was there to help.
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It was a long process as closing was further out date wise. But everyone was attentive and kept us in the loop every step of the way. Never once not keeping everything on track. I would highly recommend them.
The service was excellent. It's hard for me to put it in words. All I can say is you guys are team A.
Veterans United Home Loans made this old veteran and his wife's dream come true. Michael Jones and his team worked tirelessly making our dream into reality. Thank you does not even come close to saying how grateful we are!
