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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,171

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend

We are so appreciative that we had Billy and his team working with us throughout the whole home buying process. They were instrumental in making the process user friendly. The Veterans United website was very comprehensive from beginning until the time our new home was up and running. All the required documents were uploaded without any problems. Everyone was super informative and friendly. We also received some surprise housewarming gifts that we did not expect. A heartfelt touch that really showed they cared. We would definitely use and recommend Billy and his team again. Also, it was very nice to find out that their services are not just limited to veteran loans but also conventional loans. This way so many others can benefit from the professional services they offer that are so difficult to find these days. Unlike our other home purchase experiences we had little to no stress this time. This was absolutely due to Billy's broad range expertise. As a result, we purchased our home in less time than anticipated. For anyone in need of assistance in the home buying process look no further because there is no one better out there.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Julia is on point at all times and often ahead of schedule. She guided me every step of the way. Julia and Ofelia were a dynamic-duo together they helped make my refinance smooth and flawless!

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

I would absolutely recommend Justin and Sarah! I seriously could not have asked for a better team, they made the home buying process a walk in the park. I was consistently able to rely on their expertise and support!

headshot image of Justin Burri

Loan Officer: Justin Burri

NMLS# 1828297

5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Jeffery James

Loan Officer: Jeffery James

NMLS# 1721094

5 out of 5 Stars
Would Recommend

The Veterans United team made the home loan process as easy as possible. The step by step to do list was so helpful in keeping us on track and organized. They made the whole thing simple with such an easily navigated mobile app and user friendly website. Trevor Damer is so wonderful to work with and extremely knowledgeable.

headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

4.5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Would recommend united veterans to any vet.

headshot image of Tate Unruh

Loan Officer: Tate Unruh

NMLS# 2000032

5 out of 5 Stars
Would Recommend

Overall the experience was great.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Everything was great until the last 48 hours before closing when the underwriter decided to ask for documents that they should have asked for when they got my records 3 weeks prior. A wouldn't except a legally binding document. Thanks to Nick and George for making it happen.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of Tanner Kruger

Loan Officer: Tanner Kruger

NMLS# 1802223

4 out of 5 Stars
Would Recommend

the real estate agent was ok. we can tell however, that there was a language barrier. Didn't feel like English was her first language . Was not impressed with her method of finding a house for us. We asked for no HOA and all the listings she gave us was HOA. Felt like she was just plugging into a software that spits out houses instead of doing deeper dives into them that fits our requested needs. We ended up just using zillow to find our house.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

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5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Everything went off very well there were a few hiccups been none that stopped the process from continuing. My thanks to all.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

3.5 out of 5 Stars
Would Recommend

Despite the hitches we hit with the loan system itself the team assigned to me did the best they could.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend

More research into services like ISP, cable TV, Fiber Optic service, really needs to have some more research before stating what is available. Chas told me that there were only 2 or 3 choices. My own research found about a dozen!!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Brian Schmidt

Loan Officer: Brian Schmidt

NMLS# 1434950

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

4.5 out of 5 Stars
Would Recommend
headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

More Reviews

See all 409,171 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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