First, I love the format of your survey 👍 overall the process went very smooth and quick!
Would highly recommend and will use in the future
VU has worked with me for almost 2 years now. From non qualifying credit right up through closing on a $375k fantastic house.
Professional , fast service, made the entire process less stressful.
From start to finish they were there for me. No matter how many times I called or questions I asked, I got the help I needed. They helped make my dream of owning a home a reality.
I had an agent before Brandon hat was on the ball as well and crazy great!!!
Veterans united is the perfect way for achieving my forever home without the hassle or stress or anything of the sort. The team I worked with couldn’t have been anymore amazing then what they are. Thank you
Response from Veterans United
Oran,
Thanks for the rating. If you’d like to talk with a Client Advocate further about how things went, the Client Advocates are available 9am to 5pm Monday through Friday. Reach out anytime you need us. We’ll listen and help if we can.
Sincerely,
Kendra, Client Relations
I would like the thank everyone at veterans United for getting my fianc
Great job overall. The portal was a very helpful tool, everyone worked quickly, and I feel like I've established a good connection with the folks that helped me.
You guys killed it, we are thankful to have been assigned to Nick Vance. Had he not been so amazing we might not have followed through with a home purchase. Thank you so much!!!!!
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We started this journey over a year ago and the VU team was by our side the whole time. They were professional, helpful, and supportive. The team got to know our family and specialized the home buying process to meet our needs. We are grateful and highly recommend this team!
Vets United made this home buying process much easier and less intimidating for purchasing my first home. I couldn’t have asked for a friendlier more knowledgeable group of people on my team helping me out.
The pre-approval process and ability to generate customized letters was great, and won me over (I had other pre-approvals too.) The issue I had with VU was the tone deafness of the underwriters, who wanted gift letters from my spouse for her portion of the down payment cash and money we moved between our individual bank accounts, which is how we pay our bills. I got tired of trying to explain this, and just added her to the loan.
Very happy working with Terri and veterans United, will definitely use again and recommend to others, thank you Terri
