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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,856 reviews
741 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,856 unfiltered reviews

Starting on Page 251 of 15,562. Return to Page 1

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

Veterans United made the home buying process extremely simple. Any questions I had were answered right away.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

This was our second time using Veterans United. The process is so easy from beginning to end! Everyone insures you have all your ducks in a row to make the experience so much less stressful.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

4 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Photo submission from John H.

Veterans United could not make it any easier to buy a home or refinance. We have done both in the past year and have really appreciated their help and enjoyed working with them. Keep in mind you have to be willing to do the work! Get your ducks in a row and be realistic about your home buying expectations. Respond to emails and upload requested documents in a timely fashion and things will go smoothly. You can't go wrong with Veterans United!!

headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

4 out of 5 Stars
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars

Ryan was great. Knowledgeable, quick to respond, really made the whole finance piece of the process super easy. Would definitely recommend someone to VU.

headshot image of Ryan Ashburn

Loan Officer : Ryan Ashburn

NMLS# 2536847

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

Nichole and her team were very professional and worked hard to expedite our closing. Communication throughout the process was timely. Definitely would recommend to all of our friends and family.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

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5 out of 5 Stars

Kendall was so great to work with. He was so helpful throughout the process and answered all my questions promptly. He was always very professional and I felt confident with using Veterans United again for my home loan because of Kendall.
Thank you Kendall for all your help!!! We are so happy with our new home.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

4.5 out of 5 Stars

Jeff and Sara were awesome to work with they are genuinely concerned about making purchasing a home for veterans as smoothly as possible. I will recommend them to all.

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
Photo submission from Carl M.

The team at Veterans United is Awesome!This is my first home purchase and I was baffled with all the steps from preapproval to final closing. They are very understanding and helped with any questions we had. Answering quickly with positive reassurance.It is no wonder they have backed so many home owners like myself. I would have been lost without them.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars

simple to go through, I’ve been through the mortgage process before and think this was very easy. I liked that when forms were needed, I got a message online and submitted when I had time.

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Vet United team was great. They had tons of knowledge on buying a home and were super helpful. .

headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars

Zach Kieffer and his team were outstanding and easy to work with.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

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Experience first-hand why 372,234 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars

We are very pleased with veterans united. They worked hard and tirelessly to help us. They made the whole process easier to understand and we couldn’t have done it without them.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Outstanding! Best in the business hands down.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Alec and his team were excellent and made me feel confident and secure throughout the whole financial process!!! I felt a friendship with them from the beginning. I would highly recommend them to everyone!

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Brett and the entire Veterans United Team were AWESOME!!

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Photo submission from Gerald F.

Purchasing my home through Veterans United was a worry-free experience, and that meant a lot.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Very professional, Kept me informed every step of the way.

headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

5 out of 5 Stars

I’m very grateful for the team at Veterans United for supporting me during the whole process, even after I encountered setbacks and obstacles

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

0.5 out of 5 Stars

Veterans United has been one of the worst companies I have ever had the misfortune of dealing with.

Response from Veterans United

Hi Peter,

I’m really sorry to hear this was your experience. Feeling this way about a company you trusted to help with something as important as your home is incredibly frustrating, and I hate that we left that kind of impression.

Your feedback matters, and I’d appreciate the opportunity to better understand what led to this so we can take a closer look. If you’re open to it, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.

We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Everyone I encountered from
Start to finish has been above and beyond fullback style, running through obstacles for my personal touchdown!!!! Douglas Lippmann and team is the clear choice if you truly want an incredible positive result and outcome! They worry for you, so you can concentrate on everything else that comes along with this process of home buying. Couldn’t recommend anyone more highly!!

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

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