I would certainly recommend Veterans. James was great. I finally got to meet him at the closing and it seemed like we knew each other for a long time. I have been in the Customer Service field for several years and have built many great relationships. I feel he did the same with me. Hopefully we can still stay in touch in the future.
i just want to thank all the people who was involved in the process the underwitter and final loan processor and my great team of professional people who represent veterans united i will always be greatful to you guys god blessSGT.CASTILLO
US ARMY (RETIRED)
HOOAH!!!!
Easy process. Very responsive and up front with all issues.
My team was incredible I'd give them max stars. The process was easy, the people were phenomenal, and any bump in the process was addressed by them quickly and effectively. I will certainly, use them again in the future.
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Excellent service!
Thank you all
It was a long process that we were not sure about?
A lot of information was required and our team helped along the way.
Thank you
When asking about the staff you left out Sarah and Dawn. Sarah was one of my first initial contacts and I knew right then and there that I made the right choice in choosing Veterans United. If I had a question, she made sure I had an answer within minutes. Dawn, there are no words that would be enough to describe her and the help she provided. As well as all the other three people that I commented on, Dawn was the one I leaned on the most for answers. Dawn and I along with Evan, had just regular general conversations not related to mortgage. It was like we knew each other already. The whole staff were such amazing people, they all made this purchase such a smooth transition and I surely will be coming back in the future.
I get emails from Veterans United but it doesn't say anything new. I've gotten lots of emails and I don't see anything new, no new information. I don't like the fact that I was attempting to get a mortgage modification but instead I'm told my house is up for foreclosure.
Response from Veterans United
Thank you for reaching out, Eli. It sounds like you are having issues with the servicing of your loan, and we're sorry to hear that. A member of our Client Advocate Team will be reaching out to see how we can best assist you.
I will 100% be using veterans United for my next large purchase like this!
I have 0 complaints about any of the process. My team working with me made everything go so smoothly and stress free. They say buying a house is one of the most stressful things you can do, but my team made it nearly stress free and easy!
VU went above and beyond to help my parents purchase their final home. They made sure all the figures worked for their budget without draining their savings and proceeds from their previous home sale. Now, my parents have a home that will functionally meet their needs for the rest of their lives; as well as, provide me with peace of mind that they are safe in their own home. I can't thank VU enough for all they do for veterans including my father!
Everyone was fantastic! Great communication, follow through and commitment. Felt like we were the only clients. 2nd time and I’ll use veterans united every time.
