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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,171

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 409,171 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The whole process was easy and seamless. I didn't need to worry about the next steps; they were always provided in a logical, easy to understand manner. The Veterans United web portal was a really useful way to communicate and take care of business. It could not have been simpler.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Great team in the Enterprise area that was super helpful and understanding of the process. Was a no stress hassle free process due to the hard work and help of Cindy Woodham.

headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

4 out of 5 Stars
Would Recommend
headshot image of Christina Lee

Loan Officer: Christina Lee

NMLS# 2119715

5 out of 5 Stars
Would Recommend
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Megan Crocker

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
headshot image of Brandy Clarke

Loan Officer: Brandy Clarke

NMLS# 2116675

5 out of 5 Stars
Would Recommend
headshot image of Andy Heifner

Loan Officer: Andy Heifner

NMLS# 2070290

5 out of 5 Stars
Would Recommend

The whole team worked together and got this done for me.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4.5 out of 5 Stars
Would Recommend

2nd time buying with Veterans United. Pretty smooth and closed very fast with only a minor hiccup due to Oregon States weird property tax start and pay times. Other than that I couldn't be more satisfied.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Everyone involved were all exceptionally helpful and great on making this house purchase convenient for my family and I. We were constantly kept updated and informed throughout the process.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

Overall, a great experience working with VU, Trevor, and the team. Thorough communication throughout the entire process. They worked quickly to get us to the finish line!Thank you all, would definitely recommend!

headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

4.5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

Hands down I'm willing to recommend VU to anyone looking to finance a home. Especially Veterans.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

4.5 out of 5 Stars
Would Recommend

Veteran’s United was amazing to work with! Signing documents was simple and streamlined, John and his team were rapid communicators, and when I didn’t understand something there was always an easy-to-understand resource at my fingertips. Thanks for making the process easy and stress-free for my family and I!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

The Post 9/11 GI Bill is nothing compared to the lifelong benefit of using the VA Home Loan and working with Veterans United to purchase my first home. The only shame I have is not using this benefit and working with the great staff at Veterans United!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

When consumers have complaints, they take the time to complain, but when someone goes above and beyond to make your day pleasant and follows up to make sure it's going or has gone as expected, they need to be celebrated. Tim, Emily, and Mike had my back every step of the way. Thanks, Veterans United, will definitely use it again.

headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

4.5 out of 5 Stars
Would Recommend

Thank you Veterans United! Buying a house is a HUGE deal and honestly one of the most stressful things we have ever done. Being a first time home buyer Veterans United help decrease those feelings and stressor to make this event much easier on the family. I am grateful for all the help, the support and finalization of this process. The team carried us throughout this process with ease. Thank you Carrie Freeman and Heidi for everything. As well as our VA qualified real estate agent John of Caldwell Altoona, PA. Ohh and Universal for the finalization of the house!!
THANK YOU ALL!!

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Couldn’t have done it without you all! Love the sign!!!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

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5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

4 out of 5 Stars
Would Recommend
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

4 out of 5 Stars
Would Recommend
headshot image of Seth Rector

Loan Officer: Seth Rector

NMLS# 1374331

4.5 out of 5 Stars
Would Recommend

The underwriters made our loan process. Very difficult due to the fact that they didn’t understand options with financial advisors. We were taking money against our assets which did not require a set payback time frame. They were insistent that there had to be a repayment option. Our financial advisor tried to explain it but they didn’t understand. We had to liquidate shares instead which could have cost us one in taxes. Thankfully our advisor was able to sell shares without implications to our taxes. Please educate the underwriters on other options of obtaining money.

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Thank you for all the help! But especially thank you for helping my family complete what we needed a home!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

I had an amazing home buying experience with VU. My realtor Louann Hook was recommended to me by VU, and I could not have asked for a more sincere helpful agent. I was very well informed every step of they way by my team. Having someone help with the utilities information was really great.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

More Reviews

See all 409,171 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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