I felt the whole process was an uphill battle. I know there were some things that came up that were out of your control but I felt there was a lot that could have been done to make the process easier. Even down to closing day, there was poor communication with most people involved and the underwriters made things almost impossible. If it weren’t for our realtor I don’t think we would have closed when we did. It was an extremely stressful situation for my entire family. I felt there was a lot of duplication of information too. I provided information but still had to do a conference call with Equifax which took hours. Overall it was a horrible experience. I had people warn me about VU for everything that I basically experienced. It cost me money for longer uhaul rentals and AirBnB stays. I would not recommend to anyone.
Response from Veterans United
Brandon,
Thank you for sharing this with us. I’m so sorry for the stress you went through along the way to closing. I want you to know the Client Advocate team continues to be here for you after closing, too. If you’d like to talk more, you can reach back out to us anytime.
Sincerely,
Kendra, Client Relations
He rode with me until everything was finalized. He stayed In touch.
The Veterans United loan team was on there game to get this thru to the closing. Thanks to everyone! Thanks for the Semper Fi socks.
Not using the VA Loan is a wasted opportunity for a stress free , guided journey through the home buying process. Veterans United is there for you, especially for new home buyers.
My experience with Ryan and his team was amazing. They answered my calls and questions when I had them. My wife and I enjoyed their support and assistance. My real estate agent Steve was awesome as well.
I have purchased two homes with Cara and Veteran’s United. The experience was a 21 on a scale of one to ten! I wish you sold other products!
Our experience was so much better than we have been told. If or when we do this again we will be using VA Home Loans
Easy process to get you to your home
I’m so thankful for the entire team at veterans united!!!! I was a somewhat more complicated buyer as I was trying to buy a home while out of state. Everything went smoothly and we got the perfect house we were looking for! Thank you again!!!
It was a pretty painless experience. Had some issues to work through but my team was great
My recommended real estate agent did not communicate with me on my home buying experience. I recommend someone with better communication and that veterans United vetted their agents.
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Promote World Peace.
This was absolutely a great experience. The time it took to complete the home purchasing process was surreal. Accomplishing this means a lot to me, it adds to a sense of contentment my service to our country. This home is perfect and something my family can cherish and grow in.
UW was difficult and requested items that we not within regulations.
Veterans absolutely kills it! The communication was great and when we needed them to step up to the plate and work hard to get us closed earlier than expected, they did it with no complaints! This is our second mortgage with Veterans United and I would never recommend ANYONE other than them. Thanks for everything, Veterans United!
