The Veterans United team was there all the way. Made this experience seem like it was meant to be!! Walked through my new property this morning, it still feels like a dream I can't believe is true!
The home buying experience is stressful but Veterans United made it much easier. They were prompt and everyone was super friendly. Everyone was professional and helped us out The only negative I have is that we were charged the max amount allowed in closing costs. I don’t have anything to compare it to but that was my only concern.
I’m happy that I chose VU for my home purchase.
Outstanding.
Kudos and a bow for superb services.
Shane was very helpful and we appreciate everything he did. We will recommend him Always.
Veterans United is the best option for Veterans that want to purchase a home. Team Work Made our Dream Work!
If I said we jumped though hoops it would be an understatement. 4 months of anxiety , confusion and ultimately depression. Terms continually changed during process.we agreed to pay seller more than selling price so no money down would be needed only to have to again pay more for the home because terms changed and there would still be more money down. We were even blamed for the loan coordinator..Kate having a breakdown over the stress we caused. The moment we can refinance though another lender we will.
Response from Veterans United
Hi John,
Thank you for providing these details around your loan experience. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. It is imperative that we look into your comments further as a potential training opportunity. We are glad that in the end, you were able to obtain home loan financing. Ultimately, it is appropriate to consider how loan approval guidelines are developed and maintained. The discretionary aspects of the loan process can at times provide needed flexibility. We appreciate your perspective and invite you to contact our Client Advocate team directly to continue the conversation.
Amazing Job!
Everyone on the team did a phenomenal job. Everything went smoothly and we closed early! I will be recommending them to people I know and we will use them for our future home buying needs!
My husband and I were recently stationed in San Diego, CA. Once we made the decision to purchase a home we choose Veterans United. We are both active duty and working hours vary. No matter the time of day, the team ensured we had the most up to date information. The realtor was so impressed with their dedication, she recommended it to many of her own clients. I would 10/10 recommend Veterans United and will be using them again in the future.
As a first time home buyer, the process was very smooth thanks to EVERYONE. Want to thank Asli, Nicole, my agent Sherry, Carly, Bryce, and Lauren. I hope I didn't forget anyone. If I did, you were most definitely a great help to help us getting us into our wonderful home as well
My team was great! Matt, Amanda and Gabe, contacting them was just a phone call away. If they werent available right away, they would get back to me ASAP. Thank you for making my first home buying experience a breeze!
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Extremely professional, kind and understanding. As a 1st time homebuyer they were easily able to breakdown and help me understand anything I couldn’t. Which is most things. I am thankful for their hard work and dedication.
The team was great. Everyone was very responsive and worked speedily to get everything completed on time in such a short window. I really appreciate all that everyone did.
This team was nothing short of amazing. They stayed on top of everything through the entire process. Even redid some paperwork that was time consuming just to ensure I had the best deal possible. 100/100 recommend this team.
This process was smooth on our end. Was a little frustrated with sellers end but josh and Todd kept on top of things pinging the seller
