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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,177

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Veterans United never gave up on giving us our dream home! We couldn’t be happier with our purchase.

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

This team deserves 11s! I cannot express enough my gratitude for every member of the team, without them and their work ethic I know that we wouldn't have closed near as quick as we did. Couldn't have asked for a better team of professionals to buy our first home with, you guys better be around for our next PCS! The A team at Veterans United is the "J" team!
Our Relator Bobbie Almond, can only be described as a God sent! She worked tirelessly to find the right home for us, provided sound advise, catered to all of our questions (regardless of the time), patience that would be in competition with Mother Terresa, and was continuously optimistic throughout any situation we had during the home purchase. I would recommend only sending Soldiers to her if they are buying in the Shreveport area, she is simply amazing!

headshot image of Justin Burri

Loan Officer: Justin Burri

NMLS# 1828297

5 out of 5 Stars
Would Recommend
headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

4.5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

3 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

We used Veteran's United back in 2011 when purchasing our home in VA. The full service they provide really appreciated. The Concierge service is new this time and a great addition. All of our experiences have been great!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

It was a wonderful experience!

headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

1.5 out of 5 Stars

I’m grateful that I was able to use my VA loan to become a homeowner. I didn’t realize going in that the process would be highly stressful but it’s over with now so I won’t dwell on it that much. The worst part about this home buying process was my real estate agent Tony Butson. Please do not assign him to any other veteran. I do not know if he just started working as a real estate agent or if he just doesn’t take pride in what he does but I have nothing good to say about him at all.

Response from Veterans United

Sheldon,

Thanks for sharing this with us. I’m sorry for the stress you went through and understand buying a home is a big deal. We try our very best to give you the smoothest experience we can, though it doesn’t always turn out that way. I’m really sorry your agent didn’t meet your expectations. If you’d like to talk with us in more detail, the Client Advocates are here to listen.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend
Photo submission from Chelse G.

First time home owner!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

If you're a veteran and you do not have these guys in Command. Your not Flying, Sailing, Storming or Occupying the full compliments of your service! Take care of home= Veterans United. Thank you....The Hardy's

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
Would Recommend

Had a smooth 1st Time home buying experience during our PCS!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

The loan process for someone that has been out of the service is a little harder than someone that has recently got out as far as paperwork is goes. But our team got it done! We have an amazing, beautiful home!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

I would recommend Jake Levy and his team to anyone! They are truly the best.

headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend
headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

This team was top notch!!! Couldn’t ask for more!!!

headshot image of William Spann

Loan Officer: William Spann

NMLS# 2220257

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4.5 out of 5 Stars
Would Recommend

As mention previously,
Nicole Culbertsonand her team are outstanding. ( Thanks to you also Justina)My only point would be. That the process of payoff to other financial institutions is to my belive antiquated. No way to track payments until the other institutions actually processed the payments.
To my understanding this is not a Veterans United issue. If this is so, they should monitor who they do business with and their processes.Thank you for your service and support!

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Harley Bailey

Loan Officer: Harley Bailey

NMLS# 1568123

5 out of 5 Stars
Would Recommend

Everyone on the team was outstanding and exceeded our expectations. I couldn't believe how helpful and patient everyone was.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

VU were great from start to finish.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

Buying a home can be very daunting for new homebuyers. Veterans United went above and beyond with assisting my family and making sure we felt heard throughout the entire process!

headshot image of Mike Halliburton

Loan Officer: Mike Halliburton

NMLS# 1426761

4.5 out of 5 Stars
Would Recommend

Great job Veterans United. They made the home buying process simple and painless.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

More Reviews

See all 409,177 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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