Thanks
Return customer since the first purchasing experience was smooth and efficient. This time was no different. Tom and everyone else in the team communicated effectively and kept us on the right track to close on time
This was an excellent experience. We had many challenges to home ownership and VU met them with transparency and efficiency. They made the hoops to jump through minimal and met the challenges head on with positivity and efficiency. They were very respectful and even sent a get well gift when I fell horribly ill. They were very understanding and considerate of all of our challenges including my disabilities.
I will definitely recommend John and this team.
Incredibly professional outfit. Virtually everything was done within 24 hours of having been brought up, a feat even more impressive due to it being the holiday season. While home buying is always messy, every part of it handled by Veterans United went perfectly, and I really appreciate them for that.
I went with Veterans United because of the commercial. At times things were rough, but that fell on the seller. Veterans United was everything I thought would be GREAT.Catherine
They made the process go smooth! Very professional!
I'm late to the home buying game of life. At age 61, I thought perhaps I would never own a home. From the moment I spoke with Krystal Palmer and then Brayden Byrd...I felt like they closely ...and I mean CLOSELY held my hand and guided me to a "safe landing" of home ownership!! The Lord says He formed us in the palm of His hand...well He has a couple "Angels" on Earth...called Krystal Palmer and Brayden Byrd that help Complete people down here! My 95+1/2 year old mother has just sold her house she lived in for 66 years and I will take her in to live at the Home that both Krystal and Brayden made possible. Thank you...thank you...thank you!!
There is absolutely no other place Steve and I would go than Veterans United. They are more than a team of experts who process your home loan, they treat you like family. That is exactly how we feel about Kelly Tolster. She has been a part of our lives for many years. We have had 3 loans with Kelly and trust her expertise. She is a very hardworking loan officer and get the job done!
I was confused about the underwriter. Moving to a different location without a house and filing for a transfer with my job is a hectic process. For some people, you can't just file a transfer and drop everything with your job to include potential trainings just to satisfy the underwriter that the house that you are purchasing will be your primary residence. There's a process on everything. It will take time to move your family to include jobs especially if you work for the government and military reserve.
Again, I have to say George was amazing and I hope you send as many people his way because he was truly the best!Everyone we talked to at Veterans United was great and I’m so glad we had such a great team by our side while buying our first and (hopefully) forever home!
Zach Roberts and Tom Purk were awesome. They explained every step of the process and answered all of our
questions in a timely manner. I work nights and they worked around my schedule, which was great.
We could not have made better a choice than Veterans United.
Thank you Veterans United
The loan officer was the hardest to work with. He was unprofessional, and very inpatient. I won't ever recommend Veterans United
Response from Veterans United
Vicki,
I’m really sorry to see this. Client Advocate is and will continue to be here to support you. If you’d like to discuss how things went the rest of the way through closing, please reach back out and we’ll be ready to listen. We’re here to make this better if and however we can. Thank you again for taking the time to share and we hope to talk with you soon.
Sincerely,
Kendra, Client Relations
I just want to say, WOW. I really thought that home buying was supposed to be a drawn out, complicated process. But here we are. Thanks to Brie, Connor l, Al, and Ashley, as well as Katelyn. The whole experience was smooth and painless.
