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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,185

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 409,185 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Awesome experience working with Veterans United Home Loans. You make dreams come true

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

I highly recommend going through Veterans United Home Loans for your home buying experience. I love how communication was throughout our whole process and everything we needed to send and/or sign was via the portal. This is our second time using them and every time has been a pleasant experience from start to finish.

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

Thanks for everything to everyone

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Andrew Chang

Loan Officer: Andrew Chang

NMLS# 372259

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Hannah and her team helped us through the entire process and they was very knowledgeable with every aspect of the home buying adventure.

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

I guess if I had to make one suggestion it’s simply the fact that when you buy a house Virtually It’s easy to miss little details about a house. We relied heavily on the Realtor for being our boots on the ground and and they did an exceptional job of it addressing any concerns or questions we had there are still things that we missed about the house. That is however the nature of virtually buying a home especially in a sellers market. So my suggestion would be and I wish I would’ve thought of this before but probably would’ve been very helpful is as we are virtually walking through a house with the realtor that is also recorded and that recording can be sent to the buyer who can review it over and over again to pick out anything that may have been missed during that initial walk-through.

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

I would like to also recognize Gina, Misty, and Joshua(VU ADT). For also assisting with this process. They all surpassed my expectations. Veterans United is definately one place I know that their clients are taken care of because of these individuals. This is the most amazing expierience i have ever had. This is my seceond home to buy and was so much less stressfull than my 1st experience. Thank you from the bottom of my heart for all that you havr done to give my family a wonderful and safe home.

headshot image of Robyn Powers

Loan Officer: Robyn Powers

NMLS# 2150709

4.5 out of 5 Stars
Would Recommend
headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend
headshot image of Tanner Fennewald

Loan Officer: Tanner Fennewald

NMLS# 2252283

5 out of 5 Stars
Would Recommend

We are very happy in our new home... thanks to all.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Veterans United is quick and thorough
Made the home buying process easy.

headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Working with Veterans United was the best decision ever made. Great employees, awesome communication, with fast results was my experience. Thank you Veterans United for hiring people that really do care about other people. May God Always be with you.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend

VU was amazing. I wouldn’t recommend the agent or title office to anyone though.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

3.5 out of 5 Stars
Would Recommend

Great experience. Was overall an easy process. Underwriting got a little difficult. Communications fell through here and there. But at no fault to my loan team. They were very informative and were great. Couldn’t be happier with our home.

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

1 out of 5 Stars

Response from Veterans United

David,

Thanks for your feedback. I'm sorry your experience didn't quite measure up to your expectations. I'm glad to see you've already been in touch with our Client Advocates and hope you were able to get all your needs addressed. If there is anything else you'd like to discuss please be sure to reach out. Thank you for the opportunity to serve you.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

4.5 out of 5 Stars
Would Recommend

Listen to your heart.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

4 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Thank you

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

Thank you Veterans United! I know there are other people who helped me besides Casey and Drew, I want to thank them as well because I know it takes a village.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

More Reviews

See all 409,185 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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