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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,172

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 409,172 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

This mortgage company really works hard to make sure the vet is well taken care of. I am so proud and impressed on the one on one service they provided to me and my loan officer Reese Bader was excellent when it came to that he never let me down and he Always found the way to ensure things got done in my favor. Jeff Beatley was very helpful and working as a team with Reese.

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
Would Recommend

If your a veteran and looking to buy a home give VA Home Loans a go. These guys did for me, now I'm in my own home..

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

This team made my home buying experience so stress free. Everything was laid out and they helped me stay on top of everything. I greatly appreciate all their help!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend
Photo submission from Robert Q.

The entire process with VU was great.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

We enjoy the whole group that we worked.
Thank you all, so kind and so helpful.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

4 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

0.5 out of 5 Stars

Denise basically stated due to being short staffed she was not able to get back to us

Response from Veterans United

Hey Curtis,

I'm really sorry to hear that you felt like we didn’t stay in touch as much as we should have. I completely understand how frustrating it can be when communication isn’t as timely as expected, especially during such an important process like buying a home. We aim to provide consistent updates, and it sounds like we dropped the ball here.

We'd love to dig into what happened and make sure you get the help and attention you need moving forward. Please reach out to us at 1-800-212-5200 or shoot us an email at ClientAdvocate@vu.com. We're here from 9 a.m. to 5 p.m. CST, Monday through Friday, and we’d be happy to talk through everything.

5 out of 5 Stars
Would Recommend

Just thank you. Been a long road to get to this point.

headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

4.5 out of 5 Stars
Would Recommend

It is so much scamming going on now, but veterans united is not a scam to those who are not sure, veterans united will see you through. And at the end you may receive a nice bunt cake and balloons! Thanks to you all!

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

When my husband started hospice last year, he told me he wanted me to "buy that little house or condo you've been wanting." Now that he's been gone about a year, I got up the energy to take some steps forward. But, where to go? I had heard that the VA doesn't give home loans to surviving spouses. Google said differently. My journey with Veteran's United was low key, no pressure, we are on your time, ask us anything and enjoy the process. My agent and I found a wonderful Condo, the finance process was quick and I closed earlier than I could have dreamed of. Perfect!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
Photo submission from William P.

Brian, Jennifer and their team did an outstanding job making our buying experience the best and easiest ever. This team is unbelievable!!

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

4.5 out of 5 Stars
Would Recommend

All was good on my end.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Becca and I did not necessarily click at first. But by the end we had a great communication channel open. I really liked that.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Overall the difficult process of buying a house made easier with the great team I had. Can't thank them enough.

headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend

Initially stephanie stephanie helped me get my credit where it needed to be and she is absolutely amazing at what she does, incredibly helpful, insightful and thorough. Drew and Jim on the lone team took over and facilitated my loan, breaking it down for me, making it easy to understandand. They work diligently and stayed attentive through the entire process, Never letting anything lag and quickly got me into my new home. What a great company and team!

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Would Recommend
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Would Recommend

Easy and fast. Instructions were clear and precise and my loan officer was available and reliable.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

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5 out of 5 Stars
Would Recommend
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

VU made this home buy seemeless , Hailey , Erica , and Alisca answered every question , and were available even on weekends. I could not have hand picked a better team to have worked with . Thank you ladies for a , job beyond well done.

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend
Photo submission from Donnie M.

My wife and I went into buying our home with little knowledge about it. All we knew is what we were told from others and the research we've done ourselves, but when we started to work with Veterans United, the process became so simple and so easy. We had minimal glitches, and at every step of the way, they were right there with us making sure we had everything that we needed. I would have to say people would be foolish as veterans to go with any other company

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Heidi made everything so smooth and easy for us.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend

Everyone went above what we expected. Much appreciation to all!!

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

4 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

More Reviews

See all 409,172 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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