Will not do business with you again nor tell any veteran friends to use you.
Veterans United is by far the best experience we have had when purchasing/selling a home. What a treat to work with such an amazing professional team. A truly professional team I would highly recommend.
thank you
The underwriter waited until the afternoon of the day before escrow was to close to finally approve the loan. This seemed unnecessary since I jumped through every hoop they presented. If there was anything I couldn't do or find, I informed them right away. Even on the day of closing, there were issues. The paperwork was signed 2.5hrs before the deadline. But it took up till the last 20 mins for the funding to go through. My loan manager Ross did what he could to help and it did finally clear. Was stressful for a while.
Overall, the entire team did an amazing job! Teamwork at its finest!
Charles and his entire team was outstanding throughout the entire process!
Veterans United team went out of their way to help to get our loan and house Wayne Testa
Fast and efficient. They told me what to do and I did it and closed in less than a month.
I gave this service 2 out of 10. A point for every free sock they gave me in November. Ridiculous from start to finish.
Response from Veterans United
Thank you for sharing this feedback with us, Robert. I'm so sorry to see this. A member of our Client Advocate team has tried to contact you for more information and left you a voicemail. While we can’t change the experience you had, it’s our goal to promote accountability within our teams and consistently deliver outstanding client experiences. We’re committed to finding out what may have caused you to feel this way and ensuring no other Veterans have this same experience moving forward.
Sincerely,
Kendra, Client Relations
Veterans United made it very easy for me to get into my new home. They were very quick to respond to any questions and made the home buying process so easy!
Very smooth process. Highly recommend!
I highly recommend Veterans United! Very knowledgeable and professional.
They really do take good care of veterans!
