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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,175

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 409,175 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans United was the easiest home loan that we have ever done. Super professional and fast service. The portal makes everything easy to upload and completed the Home buying process!!! We highly recommend VI for your home purchasing needs.

headshot image of Robyn Powers

Loan Officer: Robyn Powers

NMLS# 2150709

5 out of 5 Stars
Would Recommend

Great service! We closed fast! And they found us a great home!

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

4 out of 5 Stars
Would Recommend
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend
headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

Great. Great.

headshot image of Allen Johanning

Loan Officer: Allen Johanning

NMLS# 2086193

2 out of 5 Stars

Do not even start the VA Mortgage process with Veterans United. The Company has incompetent people working for them, especially the underwriters. There are other companies that will help you, more professionally.

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

4.5 out of 5 Stars
Would Recommend

Buying and refinancing my home with Veterans United was the best decision I have made for myself. Felt like someone had my back the whole time, they were quick to return communication, and maintained manageable expectations. Their end numbers were better than expected, I feel confident that I got the best service and deal that I could get. Can't say enough good things about the loan team assigned to me.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

0.5 out of 5 Stars

My experience with Veterans United was not a good one. On multiple occasions I was asked to supply documents that should have been asked for at the very beginning. We were told a Radon test was required. This is also something that should have been informed to us early. It was over 2 months into the process when this was explained. There were multiple occasions I was asked to submit documents that I had already submitted and they were lost. All of this coming after we had delayed closing several times. I am thankful that it did work out. However my experience was very poor I will not recommend.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend

I really enjoyed working with Veterans United. The loan agents are truly there to help you and inform you on how the loan process works.

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Natalee Fitzgerald was also amazing she was very helpful and did a lot of the leg work so I didn’t have to. For example she found all the utility information. I love Natalee and everyone at the veterans united!

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Ashley was a life saver, she guided and helped me through the entire process.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

I'm very happy with my purchase and blessed to have had VA home buying benefits!

headshot image of Shawn Kuhns

Loan Officer: Shawn Kuhns

NMLS# 2174745

5 out of 5 Stars
Would Recommend

The team was great truly professionals just can't say enough 5 stars all the way.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

This is the wife speaking. Happy wife, happy life.

headshot image of Jon Deal

Loan Officer: Jon Deal

NMLS# 1665569

4.5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Even though things got a little hectic and crazy at times we knew we could count on Kevin and his team to be there for us. Love these people.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Veterans United rocks!!! They helped me every step of the way and explained what else they needed. also kept me up to date with what else they needed and the next steps in the process. Thank you for being here for our Veterans and helping us to buy our own homes!!

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

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5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

4 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

As a first time home owner I was very anxious about this process. The Veterans United team was with me every step of the way and helped me in every way they could! The process was very smooth. I would recommend them 1,000 percent!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

1 out of 5 Stars

Make sure to always check everyone especially the builder, contractors and lender.

headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

3 out of 5 Stars
Would Recommend

If home comes with appliances check to see that they function properly so you don't have to pay out of pocket for repairs that insurance doesn't cover.

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

More Reviews

See all 409,175 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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