This VU team is very professional, highly organized, with great communication! I would start each day, asking: What is Team VU gonna send me today to get done so I can successfully buy and close on my house! It gave me an extra spring in my step each day! This is an excellent organization!
Don't give up. When the going gets tough the tough keep going.
Everyone was polite, very patient and helpful this was my first time buying a home. I ran into a lot problems between my household getting covid again to getting injured at work shortly after being sick. Tommy Purk was saint through it all.
Our home purchase experience with VA Home Loans was amazing! Matthew, Nikki, and Jourdan guided me every step of the way. When I had questions (and I had many), the team was quick to respond; when I say quick, I mean within just a few minutes! Matthew, Nikki, and Jourdan, you all made our dream home a reality and we cannot thank you all enough!
Everything went well and pretty fast in my opinion and I appreciate everyone on my team that helped me along the way!
Everyone helped me throughout the process even though I was the easiest person to contact. I was constantly out of the country with minimal phone service but they stayed patient and helped me the best they could. I don’t think I could’ve done this without their help.
Could not have had a better experience!!!!!!!
As a first time buyer, Kollin King was very professional and helped explain terms and guide me through the entire house buying process. I do recommend him to other house buyers and new first time buyers.
for a first time home buyer i am please with how everything went !
I AM SO PROUD TO BE A VETERAN AND TO HAVE WORKED WITH VETERANS UNITED TO HAVE MY HOME BUILD COMPLETED.
Veterans United was very helpful and straightforward while buying my first home.
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Helpful, reassuring, and made our first time buying a home easier.
Veterans United is the Gold Star mortgage lender for veterans. Don't know why anyone would consider another lender.
Overall, the whole team was nothing short of absolutely amazing! The team was amazing because they turned an almost financial traumatic experience into an exciting, fulfilled experience! The dilemma my wife and I presented to the team was USAA decided, two days prior to closing, that they were not going to honor the pre-approved loan they gave us.The impact of this decision meant that the $5000.00 out-of-pocket escrow money we gave to the title company would be forfeited because we exceeded the 10-day pull-out time allowed for a refund. Obviously, we were emotionally obliterated because we were blind-sided and we purposely sought out a pre-approved loan prior to making an offer to prevent this type of thing happening and to show good faith to the seller. Nevertheless, here we were and what if anything could we do to make this right; that's where this awesome team of Veterans United professionals came in and saved the day! They were literally like super Heros and Shero's!It started off with my wife making a last-ditch effort phone call, at approximately 10pm EST, to Veterans United to see if they could assist us with this problem and Ms Lauren answered the phone and took immediate action! Even though it was after business hours in both states, Lauren didn't let that get in the way and started taking down our information while reassuring us that everything was going to be ok because you know our emotions were over-the-top. To prevent making a long story longer, Lauren pushed our application to Tim and the team (apologize for not naming all of the team members) with a short suspense of getting everything approved for closing in less than a week. Ultimately, as I mentioned above, thanks to this All-star team not only did they get us the loan approval in an exceptional time, but they also saved us a heap of closing funds as well; in fact, we end up receiving money back at the end of closing.
