The entire team did an excellent job. I didn’t feel like this was an easy refinance dealing with the last lender but, Nicholas Staudenmuer, Kara Truitt, Nick Jenkins and everyone else that worked on my refinance was really patient, they kept their composure and were very professional.
Buying a home without a realtor is a daunting process, but Kris Ball and his Team didn’t hesitate to step up and help me navigate the process.
Honestly, this experience is simply the best. The company actually seems like they care and have their customers best interests in mind when setting up loans and mortgages. Great customer service and very clean, modern and useful site for input.
We are filled with deepest gratitude for VU! Customer service is second to none! We felt like we were cared for like family…reminded me of our Air Force family when I was active duty!
Every person i speak with about buying a home i always recommend Greg as a loan officer.
This whole process had seemed so overwhelming at the start and throughout the process it just became so much easier due to the fact that we had such an amazing team to help us buy our new home. We definitely don't know how we could have done it without them and we are extremely happy with the end result.
This is our second home we bought through Veterans United. This process was much smoother than the first. Customer service team worked tirelessly to provide regular updates and were transparent throughout the entire process. Bravo Zulu to VU for affording my family the opportunity to own a home for the second time.
Things took a little longer to get processed than we expected; however, in the end, everything worked out great. Thank you.
From the very beginning, Veterans United gave us the information and confidence we needed to go forward with the home buying process. Communications and concerns were addressed quickly, even after regular business hours. With phone calls, texting, emails and the online app, the process was quick and easy to completed throughout. I would recommend Veterans United as a top notch loan processing company.
The process is simple but thorough. The loan team does a really good job with keeping you informed on all necessary steps in the process.
Team did an outstanding job, they were quick to complete any tasks and updated us as soon as possible on anything, would recommend them to anyone
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Very good people skills. Good communication
They made the process very painless, and I got a great deal
Extremely accommodating. I needed a certain closing date and this team made sure everything was taken care. They communicated to me what was needed and were always friendly and professional. I would absolutely recommend for any veterans who want to buy a home.
Being a first time home buyer can be overwhelming. The process altogether definitely had its ups and downs but overall my team was awesome. Any questions I had they were more than willing to give me the answers and reassurance I needed. I have already recommended them to one of my closest friends and I pray that come out of it with the same success or better!
