Everyone was extremely personable and helpful with every question I had. All the steps were clear and explained in a clear and concise manner. Couldn’t recommend them more!
The appraiser is a total imbecile and you should never use them again!
They required a heat source in laundry room adjoining kitchen ,which isn't required by the building code.
Stated the house needed thorough cleaning, but after reinspection, I found dust on nearly all the window sashes and sills. Grease on kitchen backsplash. Refrigerator had melted ice cream in freezer and filthy shelves in fridge
Missed a clear violation of electrical code in that none of the outside electrical outlets are weatherproof. And! electrical lines run to garage in garden hose instead of proper conduit.
Toilet will not flush due to broken chain to flapper valve
Such a super job done by my team.
Had a bunch of spam calls as soon I started working with you
Would recommend to any home buyer but really for first time buyers because they treat you like family and want you to be a homeowner and will make sure that happens! The whole team is fantastic and communication plus step by step process is superb!
Like I’ve already said the team was great they did their job and guided me to do the things that I needed to do. I’am greatfull to be in my own house what’s left to say? Thank you veterans united
Response from Veterans United
Charles,
Thank you for giving me more insight into how things went. If you still have questions about anything we discussed, you can reach out to me directly, or anyone on the Client Advocate team. Again, I’m really sorry for the stressful experience overall and appreciate you talking with me. I wish you the best getting settled-in from here. I’m just a call or email away if you need anything else.
Most sincerely,
Dave, Client Advocate
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Fairly easy process with all parties involved, I should have done more of my own research but all in all I was kept informed every step of the way, and appreciate the patience and guidance from everyone I worked with.
I truly don’t know where to start. From the pre-qualification our Veterans United team helped guide us in raising our credit score. They never forgot about us and kept us in the loop in our progress and guiding us to be able to get pre-qualification. Once we got the pre-qualification, we were pre-approved and I met our team who I cannot thank enough. From beginning to end our team was always professional, knowledgeable, prompt and efficient. It seemed like the cards were stacked against us but our team did an excellent job in overcoming the obstacles. I am truly so grateful for our incredibly hardworking team.
Not only did I get treated with utmost professionalism,Connie and Mallory made me feel at ease with the process,they were there with me every step of the way,answering my questions with confidence and professionalism, All I can say is Veterans United hired the right people for the job,sincerely James Helton
Thank you to schandler, Veterans United and my realty team....from the bottom of my heart.
