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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,848 reviews
650 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,848 unfiltered reviews

Starting on Page 291 of 15,762. Return to Page 1

5 out of 5 Stars

Although the service is awesome, it comes at an horribly high price.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Photo submission from Robert F.

If you want to purchase a home I recommend Veterans United, they will get that dream home you've always wanted. For me being a First Time Home Buyer it was quite an experience and it taught me a lot of what's required in purchasing a home. I look forward to talking and working with Corey in the future. Outstanding job well done. I/We will most definetly be sending anyone looking to purchas a home your way.

headshot image of Corey Nichols

Loan Officer: Corey Nichols

NMLS# 1483214

5 out of 5 Stars

easiest major purchase ever

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars

I was very grateful that Jake Force was my loan officer. He went above and beyond what anyone could ask.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

I would absolutely recommend Veteran's United, in particular the team that aided me through my home purchase. Thank you Kyle, Alyssa A., and Nichole

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
headshot image of Lee Montano

Loan Officer: Lee Montano

NMLS# 165771

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5 out of 5 Stars

Genuinely the easiest closing we've ever experienced. I cannot believe how streamlined the process is, and Miguel & his team worked seamlessly with our agent, Lissa Navarro. We felt informed the entire process.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

4.5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars

If you are in need of obtaining a loan from veterans, I would highly recommend VA

headshot image of Julie Pieri

Loan Officer: Julie Pieri

NMLS# 2799007

4 out of 5 Stars
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars

My team at Veterans United did a wonderful job getting me financed. Joe and his team were on top of every detail and I had a smooth closing. I would highly recommend Veterans United to any Veteran looking to buy a home. John D.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Photo submission from Loisie C.

To apply for a loan through Veterans United was the greatest thing for me. My wife and I are over whelmed with joy and grateful .I thank each and everyone there for helping us make our dreams come true. Seth and his team made our home buying process such an awesome experience and I encourage anyone who's in the market for a home to try Veterans United FIRST

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

Great job, very thankful for the easy process to come to a positive resolution.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Great experience

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Jacob and the entire team made this first time experience a breeze. Thank you all.

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Charles and the team were very patient and informative when I had any questions or concerns. Charles listens to my plans and executed perfectly.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

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Experience first-hand why 377,341 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

Ashley Stratman is the absolute best!

headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

Made the whole process super easy. Not the first time I've dealt with Veterans united and have nothing negative to say. Amazing team!

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars

John and his team were great! Second time around with them and it just gets better!

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Photo submission from Ronald L.

Veteran's United created a first time home buyer's experience that was great! Easy to upload documents, very patient in answering any questions I had and always available by phone or email. ALWYAS friendly when contacted via phone. Easy process with great video prompts for educational knowledge

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars

Derek is the best. He has helped me with a few different purchases and refinances now, and I wouldn't dream of calling anyone else.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Had an amazing team, they answered every call and text message.And still making sure we are being taken care of today.Looking forward to using y'all again

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

1 out of 5 Stars

I received an email telling me that I could log in and get my electronic payoff statement. But when I log in, I can't find the statement. Not very user friendly!

Response from Veterans United

Hey Michael,

I'm sorry to hear you had trouble finding your payoff statement. I can understand how frustrating it would be to receive an email saying it's available, only to log in and not be able to locate it.

Your feedback about the experience not being user-friendly is appreciated. Accessing important loan documents should be straightforward, and I'm sorry this created extra hassle.

If you're willing, please reach out to me and my team at 1-800-212-5200 or ClientAdvocate@vu.com. We are available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically responded to the next business day.

Sincerely,
Claire S., Client Relations Manager

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