The seller and I signed a contract on Oct 18th and were suppose to close on Dec 19th got hung up on by Andy Miller when I called in late Nov and got no response to anything phone/text or email till I closed (with the help of Austin Clapp) on approx the 10th of Jan. Found out through the title company Mr. Miller, Michelle Zellers and nobody else on his "team" had done ANYTHING to get VA approval (condo ID) and didn't submit the paperwork for it UNTIL DEC 23rd ! after being prompted by the realtors!! I had to give my apartment notice of intent to vacate twice but was lucky they allowed me to stay (only because the people that applied for the apartment I was in didn't meet the qualifications or I would have been homeless) And finally to add insult to injury, the reimbursement that was promised (I had to pay rent beyond my close date) was taken away after a rework of the numbers on the actual close date. !!!
I wouldn’t change my loan team for anything! from working with Carrie freeman until I was passed on to janeanne was the best experience I’ve ever had buying my first home. They went above and beyond for me and make the process extremely smooth and easy, I couldn’t have done it without them and I’m forever honored and grateful. The process was so hustle free and that’s what us veterans are looking for, we are frustrated with the run arounds and lack of VA loan knowledge from these other lenders so working with veterans united is a plus. Keep up the great work you’re doing for us veterans Jeaneanne and team you guys rock! I will definitely be recommending them to friends and family!
Exceptionally experienced team. I just love them
Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.
I have bought several homes in my lifetime and I can assure you this was one of the easiest loan we have ever been through from the beginning to the end. We would recommend Veterans united home loans to anyone.
Above and Beyond at every level of the most stressful purchase of my life. My gratitude is forever yours and I will always recommend Veterans United to any veteran that is moving.
I rated the real estate agent a 10 primarily because I had the opportunity to meet him in person, which made a positive impression. However, I want to emphasize that all the other agents were also exceptional and provided excellent service.
The whole team is amazing with communication and taking the time to explain everything throughout the process. Really love the custom sign for my dream garage the team got me.
Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.
I hope to continue to refinance (in a timely manner) to a lower APR. That said, I am very pleased with my loan team and theor constant professionalism and care.
Ready to see for yourself?
Experience first-hand why 323,738 homeowners give us a perfect score!
Such a great experience and everyone was wonderful to deal with. If I ever need to I’d definitely use again.
I was lucky to have the team I had, they made it seem easy
Thank you all so much. I’m forever grateful for your help and guidance through this process and was very easy home buying experience.
Again we appreciate all that you do for veterans.
Amber was ALWAYS available for home tours. The Veterans United did an incredible amount of information gathering about what I could afford in a home, they did all the paperwork I needed and the research they wanted I needed to do to make sure progress was being made and on time. Amber's professional, cool and calm mindset kept my anxiety level low, as a first-time home buyer, I had no idea about every step of the process whatsoever when I first started taking a look at homes, or what to expect throughout the process and she gave me the confidence I needed to help my home buying experience a simple one. And she found exactly what I wanted! Amber and her team David Kitchen and Levi are FAN-FREAKING-TASTIC!!!
Nothing else to say. I have worked with VU a couple of years ago, but this time was wayyyyyy better. Hands Down!
