Overall, our experience with Veterans United was very positive. We did have one thing that didn't go as well as we hoped. We were closing on a sale of a house, buying another and the sellers of the 2nd house were closing on their build all in the same day (waterfall closures). Sale of our home went off no problems, and title agency for home we were buying confirmed funds were wired. It took several hours for Veterans United to fund the purchase of our new home causing us to sit at title agency for several hours which also delayed the third closing.
The underwriters had their job to do, sometimes redundant, but my purchasing team stepped in and made the purchase less stressful. I really liked the (To do checklist), it kept my on track.
Great company!!! Made my home buying experience very easy and fast. I am very glad that i reached out to Veterans United first.
Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.
Top notch, concierge service.
Without the help of your crew, I cannot see how we’ve been able to complete the purchase of our new home.
Every memory that we dealt with was friendly and helpful, making sure that we met our goals each step and away
Thank you to everyone
Y'all did phenomenal, this is my first house purchase so I don't have anything to compare it with but if I was to do it again , I don't know if there is a better experience or to be honest y'all set a high benchmark and Id feel uncomfortable or more stressed with anyone else besides this team. Thank you so much! I'd buy y'all a round of you were local!
IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.
From the start, Derek took the time to explain my options, walked us through every detail of the process, and made sure I felt comfortable with each decision. His professionalism, knowledge, and attention to detail were outstanding. He was readily available to answer my questions, keeping me informed every step of the way, His responsiveness was incredible—he promptly answered all of my questions and proactively kept me updated.
Veterans United experience all in all was great. Their implementation of their own app where you can upload documents, track the progression of your underwriting process is phenomenal! We were pleasantly surprised that we could always count on a quick call back if we had any questions to ask and we got to speak with an actual person. The ease of getting all of the important information for the upcoming move like utilities phone numbers etc was awesome. The only time my husband and I felt a little disappointed was when the team failed to get documents ready for closing because they either missed an email from our realtor or misunderstood it. The closing date ended up moving by 24 hours. At the end of the day, it wasn’t as big of a deal, but we did have to scramble and cancel and reschedule certain furniture deliveries and other vendors like internet etc. All in all, my husband and I were happy with the outcome. We did close on our dream house and Veterans United absolutely played a huge role .
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The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.
Veterans United helped me every step of the way. Great service and I'd go through them again.
Jason, Justin, Gabby, and Blair are amazing and made my 1st home buying experience stress free. You all were amazing and I will recommend you to any veterans i know.
