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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,345 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,345 unfiltered reviews

Starting on Page 3004 of 14,845. Return to Page 1

5 out of 5 Stars

Great leadership, Great team, Happy customer. That says it all!!

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

4 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

From the beginning, I felt I was in good hands with the team at VU.

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Awesome team leader in Anna and her support team was great!

headshot image of Hannah Wansing

Loan Officer: Hannah Wansing

NMLS# 1145297

5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

The Veterans United team I worked with were exceptional. Cody Smith and his entire team were proactive, flexible and professional during the entire process. It truly felt like I was the priority, with a team that worked for their client. They made it extremely easy for me to purchase a new home with a loan that beat out all competitors I inquired with. We closed without any issues or hiccups despite a request to close early on an already short timeline.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

2.5 out of 5 Stars

Honestly, the underwriting process was brutal. Maybe that has more to do with the cost of the home and the current market than Veteran's United per-se but the support staff that I worked with directly were amazing and held the whole process together.

headshot image of Kennedy Kugle

Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars

Once again, the whole team was a huge help! Kristy and Ashley, like Rob, we’re on top of their game and answered questions we had about the house buying and loan. Jonathan was also making sure I was calling the right folks for benefits and utility changes. If I have another home in the future I hope they are my team. In the mean time we’ll happily enjoy this one, thanks to their hard work and efforts to get Aiza and I the best rates.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

I approached Veterans United with absolutely no expectation. My finances were a mess. The services provided from the very first phone call were A1. They really were with me every step of the way. After taking the time to work on my finances, they called me with the news that I was ready to move on to the next phase. I went from pre-approval to closing in less than 2 months. I’m so grateful for the team and their guidance from start to finish. I will be forever grateful. I am looking forward to being a lifelong member of the Veterans United family.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars

Great experience all around. Would definitely recommend!

headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

4 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

I enjoyed working with this company immensely even though I didn't shop any other mortgage company I feel I got the best choice I could have ever hoped for! Thank you Veterans United🌟🌟🌟🌟🌟

headshot image of Shantel Dooling

Loan Officer: Shantel Dooling

NMLS# 2344264

4 out of 5 Stars
headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars

Veterans United truly has the homebuyer’s back from day one, and we wouldn’t dream of using another service. Experts in their field, and experts in customer relationships, the veterans United team took the stress and unknowns out of the home buying process. We are lucky to have had the chance to use this great team twice now, and if we ever buy again, they are the first call we will make!

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

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5 out of 5 Stars

My entire team was perfect and I don’t see a spot for David but he was outstanding as well very fast faced and consistent the whole team made this such an easy process for me

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars

Amazing home buying experience.

headshot image of Allen Spencer

Loan Officer: Allen Spencer

NMLS# 2228660

5 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars

Truly an exceptional job by everyone throughout the entire process. Scott Ekland, Erica Dempski and Nate are a great team and made our home buying experience easy and stress free.

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
headshot image of Rebekah Moncrief

Loan Officer: Rebekah Moncrief

NMLS# 1129241

5 out of 5 Stars

We love everyone who have been a part of our buying process. Everyone have been great and took alot of our stress off our shoulders. Y'all have no idea how grateful my family is. Thank you all so much.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

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